How do I reallocate points?

[Disney Princess]

I have a question that seems complicated to me, so I hope I explain it well below.

Tomorrow is our 7-month window for our trip to GCV in May. We have GCV points and BWV points. We made this reservation at 11 months with GCV points. We have one measly BWV point in our 2009 UY (August) that will expire on July 31, 2010. I know it is only one stinky point, but I would like to try and salvage it if possible. We have a reservation for May using 2009 banked points, 2010 points, and a few 2011 borrowed points. If possible, I would like to reallocate one point - to use the BWV point and save a 2010 GCV point that I could still bank for future use.

1) Can I do this?
2) Is it easy or challenging to explain to MS?
3) Anything specific I need to ask/say?

Thanks! I know I am working myself up over one point, but I know I may want it some day.

 

[chalee94]

1) Can I do this?

if there is availability at GCV, yes. it would work like a cancellation and rebooking - but they can keep your reservation number the same.

but you can't reallocate to cheat the 11 month window...so if GCV is booked up, you are most likely out of luck...

 

[Dean]

I have a question that seems complicated to me, so I hope I explain it well below.

Tomorrow is our 7-month window for our trip to GCV in May. We have GCV points and BWV points. We made this reservation at 11 months with GCV points. We have one measly BWV point in our 2009 UY (August) that will expire on July 31, 2010. I know it is only one stinky point, but I would like to try and salvage it if possible. We have a reservation for May using 2009 banked points, 2010 points, and a few 2011 borrowed points. If possible, I would like to reallocate one point - to use the BWV point and save a 2010 GCV point that I could still bank for future use.

1) Can I do this?
2) Is it easy or challenging to explain to MS?
3) Anything specific I need to ask/say?

Thanks! I know I am working myself up over one point, but I know I may want it some day.

You only need one day during your stay available to reallocate the single point. However, there is a chance you'll lose your reservation doing so. Not sure if the new upgrade will affect that risk, from what I'm hearing so far it's possible it could lessen the risk.

 

[Disney Princess]

Thanks to you both for your help. My husband called this morning and said everything went well. I checked our activity statement this evening to see that it all went well - it didn't. Instead of using our ONE banked point, we used 67 points from the BWV contract and they gave us back the GCV points. Of course we still had the correct number of points left in our 2010 UY, but not the correct disbursement for the resorts. We use that 11-month booking window as much as possible, so I needed the points to be correct. I called this afternoon to work through this. It was a disaster trying to explain the issue - phones make things difficult. It ended up taking 30 minutes, but all is fixed. She said it "could have been" the new computer system. She finally had to get a manager to help fix the issue. Still, the CM that I worked with was curteous, friendly, and patient. I left a message for a manager that explained how great she was. I am thankful that she was able to work through the problem with me. I just hope that I never have to reallocate again!