We were in an Embassy Suites near Cleveland, OH and there was a large family reunion going on with a lot of unruly kids, drunks, it was just terrible. They were smoking all over the non-smoking floors, throwing beer cans over the balcony into the atrium area below, just nasty pigs from hell. We complained and complained and the hotel wouldn't do anything. They finally moved us to a new room but the phone didn't work. I madr a complaint to the local BBB and to the Hilton corporate ofices when we got home, they of course then couldn't bend over backwards to apologize enough, but it was too little too late and we'd never go back.
In Hershey, PA at the Hilton Garden Inn there was a school group, the kids next door were laughing and carrying on all night. Again the phone in our room was broken and at 4:00am I went down to the lobby and told the night manager if he didn't get the noise to stop I"d call the police. The night manager gave me all sorts of grief and told me he'd kick me out for calling the police--he said they had chaperones on every floor. I asked him if he knew the chaperone on our floor had a pile of empty beer bottles next to the chair he was passed out in.

Of course he didn't the guy was as smart as a bag of sand. He went upstairs with me, and then another chaperone showed up and gave me a "kids will be kids" remark, I told her that she needed to have the "kids" go sleep in HER room then. Long story short the head of the group ended up making the boys apologize to me in the morning. I called the GM the next day and he was less than helpful, so I called Hilton and complained. ABout a week later the GM called me again apologizing, his night manager had conveniently forgotten to tell him about the incident. I told him that maybe he should have been more apologetic when I called him the first time instead of blowing me off, because that showerd his true colors, and I hung up on him. I do'nt have the time to waste on people who's parents didn't have children who lived.
We were in a B&B and the couple next to us were, um, enjoying each other all night long. About 3:00am my husband banged on their door and asked if he could join, because they were already sharing their love life with the entire place.
We were at the Polynesian, and these kids were running up and down the halls all night long. We ignored it until about midnight, then DH stuck his head out the door and told them in no uncertain terms to go to their room,
now, before he called security.
There have been plenty of other times as well. We try to be as quiet as we can in hotels, keep talking in the hallways to a minimum , etc. We're sorry if we woke you up on NYE at 2:00am, we would have been back to SSR a lot earlier except for the HUGE traffic jam at DTD that caused us to wait forever for a bus.
Anne