Hey all...
Just a quick question. Has anyone else had any recent check-out day shenanigans with House Keeping at Old Key West?
I remember years ago there used to be a problem for a while of "phantom calls" from housekeeping at pretty early hours (8am or earlier) to check if a room was vacant - or possibly wake up people who were checking out that day.
We're finishing up 6 great nights here at OKW and had housekeeping knock on our door at 9:30 to see if we were there - no problem, we were and were up and getting ready. We'll be out of the room by 11am.
But, we have friends traveling with us next door. The housekeeper went there next and knocked. They are also up, but housekeeping said that they were supposed to be checked out by 9am!
No way, no how. I never even heard of giving DVC a check out time before 11am.
She had a paper that showed the room was supposed to be vacant at 9. One call to the front desk by our guests and it was cleared up, but they shouldn't have had to do that.
I feel like this is another "trick" used by housekeeping to get rooms empty earlier, but before I go to the front desk and complain, I wanted to see what everyone thought of the situation.
Trip report coming later on this weekend. Another great week at OKW other than that (and a couple of maintenance issues).
Just a quick question. Has anyone else had any recent check-out day shenanigans with House Keeping at Old Key West?
I remember years ago there used to be a problem for a while of "phantom calls" from housekeeping at pretty early hours (8am or earlier) to check if a room was vacant - or possibly wake up people who were checking out that day.
We're finishing up 6 great nights here at OKW and had housekeeping knock on our door at 9:30 to see if we were there - no problem, we were and were up and getting ready. We'll be out of the room by 11am.
But, we have friends traveling with us next door. The housekeeper went there next and knocked. They are also up, but housekeeping said that they were supposed to be checked out by 9am!
No way, no how. I never even heard of giving DVC a check out time before 11am.
She had a paper that showed the room was supposed to be vacant at 9. One call to the front desk by our guests and it was cleared up, but they shouldn't have had to do that.
I feel like this is another "trick" used by housekeeping to get rooms empty earlier, but before I go to the front desk and complain, I wanted to see what everyone thought of the situation.
Trip report coming later on this weekend. Another great week at OKW other than that (and a couple of maintenance issues).