Hours for National Car Rental at the Dolphin

[*Wish*Upon*A*Star*]

Hello fellow DISers!

I have confirmed reservations with National (Emerald Reserve) for our upcoming trip. DH and I have decided to rent a car for the first week of our trip and then use Disney transportation and DME for our trip back to MCO. Anyway, I have a quick question...

We are picking up the car at MCO upon our arrival and we are dropping it off at the Dolphin. We are scheduled to drop off the car at 10pm on a Friday night (the Friday of Memorial Day weekend, if it makes a difference) and, according to National's website, the National "office" is only open from 8am to 4pm at the Dolphin resort. Will we have a problem dropping off the car at 10pm? Will someone from National be there to receive the car? If not - how do we go about getting a receipt for our rental?

And, one last question... Does anyone know where, exactly, the National "office" is in the Dolphin? Are there signs?

Thanks in advance!

 

[robinb]

I believe that you can drop off at any time with the valets. I know that I dropped off "after hours" but within my rental time. I was not charged extra time.

Picking up, OTOH, is trickier. You need to pick up no later than 4:00 PM and the counter people leave right on time!

ETA: The office is inside the Dolphin to the left next to the check-in desk in an alcove. You may return your car to any of the Dolphin valets.

 

[*Wish*Upon*A*Star*]

Thank you!

 

[tzvdmd]

Be sure to get there early! We were running a little late one day and they were closed at 3:45! We had to have the rental office at the CCC pick us up with their shuttle.

 

[travelin' tigger]

Will we have a problem dropping off the car at 10pm? Will someone from National be there to receive the car? If not - how do we go about getting a receipt for our rental?

I've done this a few times and it's VERY easy. Just pull up to the front and tell valet you're returning a National rental. They'll take down all the info and give you a hand-written receipt. Double check it, then when you return home, check it against the email receipt.

Have a great trip!

 

[*Wish*Upon*A*Star*]

I've done this a few times and it's VERY easy. Just pull up to the front and tell valet you're returning a National rental. They'll take down all the info and give you a hand-written receipt. Double check it, then when you return home, check it against the email receipt.

Have a great trip!

Thank you so much! Only 2 weeks and 2 days to go (but who's counting?!!?)

 

[goofy4tink]

We were able to pick up our rental after IllumiNations!!! We had our pickup time as 3:00 pm. We had planned on being in Epcot that day, so walked over around 2:30. We did all the paperwork, we wer given the car keys, and we walked back to Epcot for dinner and IllumiNations. When we were done, and the park was closing, we walked back to the Dolphin, gave our keys to the valet out front, he came back with our car!!! Very easy.