We went March 2008 and the food was terrible as was the service. Our waitress confronted the man at the table behind us saying, "Sir, excuse me, but was my service bad?"
The man answered with a confused, "I'm sorry?". She said, "Well, I noticed your leaving and not leaving me a tip. You DO realize the dining plan doesn't include tip right? I'm just wondering why you aren't leaving me a tip."
He kinda stammered around a bit and finally his wife stood up and said something about not having any extra money on them and she was sorry. And she said since it was a buffet she felt a tip wasn't needed, especially since their drinks weren't refilled more than once, but considered it rude for the waitress to confront them in the open like this. She wanted a manager immeadiately.
The scene got pretty ugly from there and then the waitress tried bringing us into it asking us if we were happy with her service and if we were going to leave a tip. A manager never came.
We finally decided we were done and wanted to leave.
For the record, we didn't leave a tip, but did leave before the waitress could confront us about it. I was embarrassed for the family behind us, and chose not to leave a tip as indication that the waitress behavior was unacceptable. It was very awkard, insulting to everyone there, and very unmagical experience for all those involved.
And like I said, the food was TERRIBLE.