We were there last year during spring break. The rooms are typical Holiday Inn, it's about 6 stories, U shaped with a nicely landscaped courtyard and pool in the middle. Elevators open to the outside, balconies all the way around with outside entrances. We had a Priority Club room on the top floor and were happy with it, going back for a few nights this year. Had a car so can't say anything about the shuttle. I've have read some complaints about this place on these boards but we were happy with it for the price.