well ive calmed down a little . No my ressie is not paid for, at some point last night while talking to this woman, one of the things she said to me was if I make a ressie online it will be charged at that moment, when all over their website it say, "We do not charge before your stay " or what ever. I was beyond frazzled, I asked to speak to a manager or someone in charge I waited 15 minutes on the phone, finnally someone named nick came on explained to me that the hotel is closed atm, and wont re-open until wend. he said he would call for me and that the # I have sounds like a hotel ressie #. ok starting to make some sense, I say to the guy, well im also looking on the internet and it says stay one night get one night free, which will save us over $200, everyone eles says that there is no such thing, the guy says hold on a moment, comes back and says yup its for that hotel blah blah, Ill call the hotel for you and get your rate changed to that, make sure there is a ressie for you. blah blah blah, I say to the guy "can you please tell me why you were able to find that yet the 8 people I talked to before you had no idea about it and basically said I was lying?" he said, well all I did was click on a button, so I cant say they were lazy about it.............. If I do not get a call back by wendsday I am calling Disney All stars, is it possible to make a ressie a week and a half before your stay?
needless to say, I am really wanting to save that extra $200 this trip, but next time we go we wont be staying there
Kristen