LOL on me! I didn't realize that Concierge Services had changed it's name to Signature Services.
Had I known that at the I made the call, I wouldn't have bothered. You are correct. Basically they see the same things on screen that we see. I thought it was something different because it came in snail mail, on blue paper, silver foil stamped and I was like "oh, this must be something new..." I heard the same about the 5 day as well. Honestly, it's not a big deal to me, i'd probably be happier watching it from the Grand Floridian, but wife and daughter said we have to be together at the stroke of midnight, which we will. I just might be standing on the other side of the fence
Thanks again.