HIFS- Received a great discount!

[MELCHOR88]

I do not believe it.. I spent 8 days at HIFS in Sept,2001. I had requested a room near the lobby. When we arrived were placed way in the back facing the woods. I was a little more upset. I let know how I felt at the front desk. That did not help. Well as soon as we got back home. I sent them an email. Well I received a letter back from the mananger and he gave me 30% off the rate anytime during 2002. We are now going at the end of this month and only paying $94.50 per night!! During peak time. It does pay off at times to let them how you feel.....

 

[MICKEYKART]

Do you have the name of the hotel manager that sent you the letter? I had a bad experience in November and would like to see if I can obtain some sort of compensation as well. Thanks

 

[Robinrs]

It sure pays to complain, doesn't it? I'm so glad to see you got compensation, so few people do! Good for you!

 

[MELCHOR88]

Dear Mickeykart, the name of the manager is Brian R. Shanle.

Good luck!!