This kind and PATIENT man went way out of his way to make FTP arrangements for us, we had him on hold while juggling airfare on-line, DH stressing out over which resort, and he joked with me(we were both making our Nemo happy meal toys laugh into the phone
) and he has made special notations about our sons B-day while we are there...such as his fav. characters etc. He covered all aspects of the insurance policy, Hershell, CM's like you are why I love going to WDW! I have sent a letter off to acknowledge his fabulous service, but wanted to post here as well. Our Disney magic began with him.
WAY TO GO! YOU'RE THE BEST!

WAY TO GO! YOU'RE THE BEST!