Here now photopass+ wuestion

[baby1038]

has anybody redeemed the old photopass plus lately? They're telling me they aren't honoring the vouchers anymore. Does the code for the cd work for downloading the pictures? I really don't need the lanyard since you can get all your pics in your photopass account now but I need to be able to download them. Please help.

 

[Kiwigirls]

I haven't redeemed one but they should still be honouring them - you paid for it and it has no expiry date. They may not have any lanyards left but I would be asking for assurances that they will honour it.

 

[BecAus]

I am watching this thread with interest / concern. I have the old voucher that I plan to exchange in July. Back when they discontinued them I emailed them about it telling them when I bought it and when I intended to use it.
They said I would have no problem using the voucher I would just be 'claiming the photos in a different way'. I am still expecting to get my dining photos folio at Minnie's B/F like I did before.
I think I will be emailing them again for further clarification. I know someone posted here not too long ago that they were able to exchange the voucher fairly recently so it is concerning to me if they are now flat out refusing to accept it : (
I hope it works out ok for you!

 

[baby1038]

Just a follow up... I was able to exchange my voucher at dca today. No problems what so ever. Not sure why I wasn't able to the other day. All is good now.

 

[theluckyrabbit]

Maybe the other CM you spoke with was new and unfamiliar with the old vouchers? Thanks for reporting back. Good for people to know that they can still redeem their vouchers.

 

[BecAus]

Yes - thanks very much for reporting back, much appreciated.
I plan to redeem mine on July 18th, most likely at DCA, so it is good to know you were able to sort it.
Enjoy the rest of your trip! : )

 

[sweethannah]

I used mine at the end of April. I posted in another thread but I'll repost my experience here:


I couldn't remove the watermarks myself or have them available to download without emailing a help desk. When I took my voucher to the camera shop on Main street the young CM knew about the old PP+ and gave me a card with contact info as well as a reference number to help download my images when I got home. A few CM's recognized the old PP+ card but some CMs flat out said no when I asked if they could add my, for example, ToT pic to the card. It took some gentle prodding/reminding that this was the old PP system.

This was the email address I was told to use: 'DisneyPhotoPass_support@disneyworld.com'


and the response to my email:


Thank you for your recent visit to Disneyland.com/PhotoPass.



We have successfully added your Disney PhotoPass+ promotional code to your account and your photos are now available for download. To download, take these steps:



• Ensure you are signed in to your Disneyland.com/PhotoPass Account

• Locate the photo you wish to download

• The image will appear larger, revealing a green download button and a Facebook option

• Select the green download button

• Your Download should begin momentarily

Many computers automatically save downloaded files to your computer's "Downloads" folder. Some computer systems will request that you designate where to save your photographs. Be sure to take note where you are saving the files.

Thank you for using Disney Photo Imaging! We hope you enjoy your photos!

I had some trouble with Firefox and the download folder but all worked out in the end. HTH!