auntlynne
Aunt Lynne
- Joined
- Sep 2, 2008
We were scheduled on the Magic, departing Nov 7 from San Juan.
Info concerning FCC at the bottom.
Received Thursday, August 6 - one day after CLIA moratorium announced.
“In alignment with yesterday's announcement from Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports until at least October 31, 2020, Disney Cruise Line is cancelling Disney Magic sailings through November 7, 2020. This means that your sailing has been cancelled.
In light of this cancellation, we are offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to May 31, 2022, or a full refund. The credit will be automatically added to your account on Friday, August 7, 2020. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online beginning Friday, August 7, 2020. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
Thank you for your patience and understanding. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.
Sincerely,
The Cast and Crew
Disney Cruise Line
*The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.
Info concerning FCC at the bottom.
Received Thursday, August 6 - one day after CLIA moratorium announced.
“In alignment with yesterday's announcement from Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports until at least October 31, 2020, Disney Cruise Line is cancelling Disney Magic sailings through November 7, 2020. This means that your sailing has been cancelled.
In light of this cancellation, we are offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to May 31, 2022, or a full refund. The credit will be automatically added to your account on Friday, August 7, 2020. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online beginning Friday, August 7, 2020. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
Thank you for your patience and understanding. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.
Sincerely,
The Cast and Crew
Disney Cruise Line
*The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.