Help with Rental Deposit.

[dismark-e]

Hello everyone, I recently stayed at the Windsor Palms and I am having trouble getting my security deposit back. I checked out on 12/16/2007. I have emailed the owner with no replies back. Any advice?

Marc

 

[isla bonita]

Unless there was damage it is required to be returned within 30 days.

I would call and again leave a message unless the money was part of the rental you shoud get it returned to you.

 

[7165red]

We stayed at Lindfiels during the xmas holidays and we received our deposit in two weeks upon return.

Keep after them I'm sure it's an oversight.

 

[PrincessBelle39]

We stayed at Windsor Hills and checked out on 26 December. We came home via London where we stayed for 7 days and when I got home there was an email for me saying that my deposit was sent back via paypal. I was really impressed. I keep meaning to write a report about our stay but haven't had a chance yet. You can see the name of the villa in my signature and I would recommend it to anyone. Its definitely spoilt me. I would never go back to a hotel again.

 

[orchid]

Hi... An owner should not hold back your deposit without reason, i refund my guests within 14 days but i do know owners that refund after 30 days and the reason is that owners get billed from the utilities monthly and if a guest has abused the villa as in run up a phone bill or used more power than normal an owner had a guest break the pool heater lock and turn on the pool heat then jam the lock back on when they finnished there stay, this showed up on monthly bill so the owner retained the excess charge for pool heat and new lock then sent the rest back.
If the owner does not respond reasonably then contact the website you found the villa on and report your concerns to the admin of the site.
Malcolm

 

[dismark-e]

Thanks for everyone's help. I contacted the site where I booked the villa and they sent the owner the message. The owner responded by saying a check was mailed.

 

[isla bonita]

Glad everything worked out.