Help with getting value for Canadian discount tickets if we don't use before they expire?

[OneTrackMind]

Hi. I'm hoping some of you can help! The Canadian resident ticket offer expires tonight. Much as we want to go in 2017 we just aren't sure yet if we can. I think I've read somewhere on the wonderful Disboards that if you can't use tickets before the expiry date you can apply the value of those towards new tickets for the next year. Is that correct? If so, does anyone know if that would work for the Canadian discount tickets too? It's such a great deal so we would save several hundred dollars - but only if we definitely go in 2017 or can apply the value to new tickets in 2018. Thanks!

 

[otten]

Is Disney World an option instead? The deal for those was extended until May and those tickets don't expire until 14 days after first use.

 

[OneTrackMind]

Is Disney World an option instead? The deal for those was extended until May and those tickets don't expire until 14 days after first use.

Thanks, that would be a better deal! But it's too hard to get to for a short trip unfortunately.

 

[kristabelle13]

I have the same question! The wait times were over 20 mins on the phone - so I hung up...

I read on the general eTickets terms (not the ones specific to this offer) that it said, "unless otherwise stated" the amount paid never expires.

A friend purchased tickets and now will not be able to go this year - they told her she can redeem the value paid at a future date so she won't lose money. But I wanted to confirm or clarify with someone on DIS boards

 

[Sparrow78]

I'm going to follow this because I'm about to purchase them too tonight. As much as I'd like WDW the price from out west here is just way to expensive and with 2 little kids DL is easier and would be better with my 8 yo. I also think I'd have no trouble selling them after either because I'm sure there will be people going who wont book just yet.

 

[Mama Bear Me2]

Hi. I'm hoping some of you can help! The Canadian resident ticket offer expires tonight. Much as we want to go in 2017 we just aren't sure yet if we can. I think I've read somewhere on the wonderful Disboards that if you can't use tickets before the expiry date you can apply the value of those towards new tickets for the next year. Is that correct? If so, does anyone know if that would work for the Canadian discount tickets too? It's such a great deal so we would save several hundred dollars - but only if we definitely go in 2017 or can apply the value to new tickets in 2018. Thanks!

Hi ... just wanted to bring the following to your attention to help you make your decision:

1) On a different thread, some poster went in January 2017 and checked with the Parks Ticket Booth (DISNEYLAND). She was offered USD$251 value towards an upgrade to an Annual Pass for her Canadian Discounted 5 Day Park Hopper Ticket.

On the Disneyland.com website, the Canadian Discounted Ticket for a 5 Day Park Hopper is selling for USD$251.25
(reminder: today Feb. 28, 2017 is the last day of the sale).

Therefore, based on the poster's experience, it appears that Disneyland "values" the Canadian Discounted Ticket at the posted "Canadian Discounted Prices" as per their website (rounded down to the nearest dollar).

Meaning this: Disneyland did NOT value the Canadian Discounted Ticket at the higher "current" ticket price (ie. at a higher price than what was paid for the Canadian Discounted Ticket).

2) I do NOT know whether or not Disneyland will allow the "value" of expired Canadian Discounted Tickets to be used towards future ticket purchases (in your case, for a 2018 ticket purchase) once the Canadian Promo is over (ie. after Feb. 28, 2017).

This question has been asked on this forum and hopefully someone will be able to share their experience after Feb. 28, 2017 once the Canadian Promo is over.

All I know is that in January 2017 (before the Canadian Promo was over) the Parks Ticket Booth did allow the "value" of the Canadian Discounted Ticket to be used towards an annual pass upgrade AND the value given was the original cost of the Canadian Discounted Ticket NOT the higher current ticket price.

3) ASSUMING that Disney allows the "value" of expired Canadian Discounted Tickets to be used towards a future ticket purchase (ie. 2018 ticket purchase), based on point (1) above I'm also "assuming" that the "value" given would again be the "cost" of Canadian Discounted Ticket.

Meaning this: I "assume" that there would be NO savings as your 2018 ticket purchase would be:

* At the current "higher" ticket prices
* "Value" given would be the "cost" of your original Canadian Discounted Ticket price
* You will need to pay a "larger" difference in price in order to bring the Canadian Discounted Ticket price up to the higher current ticket price

EXAMPLE: "Assuming" this calculation:

Difference in Price = Current Higher Ticket Price - Value of Canadian Discounted Ticket (original price paid)

Again ... the above are just MY ASSUMPTIONS based on a previous poster's experience in January 2017.

I went through a similar thought process as yourself as I considered getting 3 day hoppers through Airmiles and upgrading my tickets at the Parks to 5 day hoppers. I eventually decided "against" doing this because:

a) I didn't know if any value would be given for the Canadian Discounted Tickets once the Canadian Promo expired.

b) I "assumed" that any value given would be for the "cost" of the original Canadian Discounted Ticket (recall point 1 above) so upgrading at the Parks would "erase" any savings from the Canadian Promo as I "assumed" that I would need to pay a larger difference in order to bring the Canadian Discounted Ticket up to "current" ticket price (which was increased recently).

Hope the above info helps you make a decision. Good luck!

 

[kristabelle13]

In 2018 (after the tix "expired"), all I'd want is my $251USD. I wouldn't care about the "lost value". Do we think that's how this works?

Personally, I'm just trying to hedge my bets for a trip this year and if I don't make it, just "breaking even" on the deal by using the $251 later (2018 or beyond) for new tickets at the ticket booths.

ETA: I'm also hedging that the exchange rate won't change drastically.

 

[OneTrackMind]

Hi Kristabelle13 - that's exactly what we are hoping too. Just to hedge our bets so we don't lose the money! Besides it's easier to justify a trip if we already have tickets!! And who doesn't want another reason to go?

Thanks for all the details Mama Bear Me2. That's very helpful! I'm sorry I wasn't clear that I was only concerned about recovering the cost not the "value".

I haven't posted much but have followed the boards a lot - I knew I could count on Disboarders!

 

[Mama Bear Me2]

Hi Kristabelle13 - that's exactly what we are hoping too. Just to hedge our bets so we don't lose the money! Besides it's easier to justify a trip if we already have tickets!! And who doesn't want another reason to go?

Thanks for all the details Mama Bear Me2. That's very helpful! I'm sorry I wasn't clear that I was only concerned about recovering the cost not the "value".

I haven't posted much but have followed the boards a lot - I knew I could count on Disboarders!

Hi Kristabelle13 & OneTrackMind:

Ahh ... understand! You want to just get the "cost" (eg. USD$251 for your Adult 5 Day Hopper) from Disney to apply to a future ticket (eg. buy in 2018) should you not be able to use the Canadian Discounted Ticket by Dec. 31, 2017 deadline.

GOING BY MY "GUT" FEELING (aka GUESSING): I "think" there's probably a pretty good chance of Disney offering you the "cost" of what you paid to be applied to the "current" cost of a new ticket even after the Canadian Promo expired. After all, you would be willing to pay for a full price ticket at the current ticket prices instead of using a Canadian discounted ticket to get into the Parks. Again ... just GUESSING here.

However, that being "guessed", I'm assuming it might be "easier" for Disney to do so if you have an "actual" ticket in hand. Some people have reported getting "actual" tickets (eg. those who used Airmiles to get their tickets) and others have reported getting "vouchers" to be exchanged for tickets.

I'm "guessing" Disney has a way to "track" tickets (ie. from the ticket number or bar code on the ticket if there's a bar code) so they can tell what you paid for the ticket.

I don't know what the voucher looks like or if there's any way for Disney to track the voucher's cost. Therefore, I suggest that you do a "print screen" from Disney's website of the Canadian Ticket Cost so at least you have a hard copy of what Disney offered (ie. the prices) during the Canadian Promo in case there's any problem proving the cost of the vouchers. Also, if you're really worried about the voucher, perhaps it might be best to order from Disney's website directly as this might make it easier for Disney to track the cost associated with your Canadian Discounted Ticket. At the very least, you'll have your credit card receipts with payment to Disney.

I hope I haven't made your decision harder to make. I just wanted to share all the reasoning I went through as I considered doing something similar (eg. get 3 day hopper through Airmiles and upgrade to 5 day hopper "after" the Canadian Promo expired) but I wasn't willing to take the risk of losing my Canadian Discount. Prior to buying my tickets, I did try contacting Disney via email about the cost of my upgrade if I did so "after" the Canadian Promo expired (eg. summer 2017) but Disney didn't give me a reply ... instead, I was advised to call Disney and speak to a a Rep. I took this as not very promising and since I wasn't willing to "wait" on the phone for whatever amount of time it took to speak to a Rep, I just opted to buy the 5 day hoppers since they were a good deal anyways to begin with.

By the way ... sorry for the late reply. Had to get the kids to bed first! Good luck and I hope you enjoy your trip whenever you decide to take it!

 

[kristabelle13]

I've been trying to buy - but it keeps saying "try again later" ugh. Off to call the call centre...

 

[kristabelle13]

Anddddd, the call centre is closed...

 

[OneTrackMind]

Same here!

 

[Mama Bear Me2]

Uggh! Sorry to hear that!

HOWEVER I suggest that if you can't get through tonight (it's 10:13 pm Feb. 28 where I am ... not sure what time zone you're in) you should give the Call Centre a call tomorrow and let them know that you couldn't get through online BEFORE the deadline ... maybe you're not the only ones having problems. If it's a system error then maybe they'd still be willing to honour the discount. If the Rep can't authorize it maybe you can ask for a Manager or Supervisor and explain (ie. plead) your case. Good luck!! I hope it all works out for the both of you

I'm also hoping that if this promo is successful, they'll bring it back in future years (probably more likely 2018 while they're renovating for Star Wars Land but highly unlikely once Star Wars Land opens ... they're going to have "beat back" the crowds at that point!!) Ha, ha!!