Help with fastpasses please!!

[rosegoldmonorail]

Hi! So i spontaneously booked a trip to disney for May 3 to stay at a value resort. I am also an annual passholder. When I try to make my fastpasses it won't let me, even though it's under 30 days? My AP is linked to my account, a.) I booked it with an AP discount b.) when i go to my profile it shows that I have the pass. However, when I go to my plans it says I have no tickets. I've tried re-linking the pass but that doesn't work. I don't know what to do and I really want to make these fastpasses.

 

[Tink_83]

Can you chat or call Disney? That would be my first thought. Also, do you have another trip with FP booked already? I know there is a thread about some sort of 7 day of FP limit for AP members that could be causing the issue. Here is a link to that thread: https://www.disboards.com/threads/w...s-read-post-406.3737301/page-21#post-60489726

Good luck and hope this helps a little...

 

[Robo]

Hi! So i spontaneously booked a trip to disney for May 3 to stay at a value resort. I am also an annual passholder. When I try to make my fastpasses it won't let me, even though it's under 30 days? My AP is linked to my account, a.) I booked it with an AP discount b.) when i go to my profile it shows that I have the pass. However, when I go to my plans it says I have no tickets. I've tried re-linking the pass but that doesn't work. I don't know what to do and I really want to make these fastpasses.

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If you are using the website via a web browser, instead, try using a phone/pad app.

 

[PrincessWithABlaster]

Hi! So i spontaneously booked a trip to disney for May 3 to stay at a value resort. I am also an annual passholder. When I try to make my fastpasses it won't let me, even though it's under 30 days? My AP is linked to my account, a.) I booked it with an AP discount b.) when i go to my profile it shows that I have the pass. However, when I go to my plans it says I have no tickets. I've tried re-linking the pass but that doesn't work. I don't know what to do and I really want to make these fastpasses.

I saw that error several times yesterday on profiles that definitely had tickets attached (and current FPs). I also got an error early yesterday that said MDE could not access fast pass plans (but could access ADRs, etc). It seemed to be the glitch of the day yesterday. I was able to get to my FP plans using a browser (I forget if it was chrome or Safari). I would try again today and if it doesn't work (trying both app and browser) call Disney.

 

[rosegoldmonorail]

i called the hotline today, apparently my pass never got attached to the "perks," or something like that, anyway its all good now!