Help please! I can't log off!

[PlutoPinsJLM]

I am trying to log off of PlutopinsJLM (my daughter's name) so I can sign on with my DIS name ...BeautyLLM. When I log her off, I get a message that says cookies cleared, but the next screen says "welcome back Plutopins JLM." I have deleted temp files...no change. Any suggestions?? I am going through posting withdrawal!!

Leslie

 

[Cricket2]

Both of you have the correct settings checked for multiple users. The only thing I can think of is to manualy delete all of the cookies that the DIS created on your PC. I will need to know what operating system you have in order to help you out with this.

Cookies can be located in more than one folder and in the same folder but for a different user!

I think the black dot thing has been disabled until the server situation has been cleared up. I'm not sure about it though.

 

[Cricket2]

That's one of the two operating systems that I don't have here.

Try this:

1) Open up "My Computer"

2) Open Your "C" drive

3) Let me know if you have these folders or not on that drive without opening up any other folders:

a) Documents and Settings

or

b) Windows


If someone else here has ME and also the know how, can you find me the temp-IE folder and also determine if there is a seperate cookie folder like in there is in 98 and 2k please?

JC

 

[BobBrazeal]

This has happened to me as well in the past. If the cookies get corrupted, which can happen without you knowing it, they will not delete correctly and you will see this problem.

I don't have XP but I assume the folders are much like 2K. Under Documents and Settings, do you have folders for individual users and then Cookies folders under each user? Just making sure that you are deleting all the cookies as there may be more than one Cookies folder.

The other thing to do is be sure that you are not on a DIS web page while deleting the cookies. Go to some other site like www.yahoo.com and then go and delete the cookies or get out of your browser entirely. Then delete everything in the cookies folder(s) before you get back in. This is what finally worked for me when I was having this problem.

 

[BobBrazeal]

WDW2000,

Go the Forums Home Page. Near the upper left of the page you'll see something like this...

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On that page, click on the Log Out