HELP NOW Ebay Problem!!! Please

[MOMTOMOOTOO]

I sold an item last week that went for almost $200.00. The buyer was having issues with paypal not accepting bank transfers and she didn't want to pay echeck (takes too long ) and does not use credit cards. After going back and forth her last email to me was "I give up go ahead and relist" I sent her an email saying that it looks like paypal was doing maintenance and I hoped she woul honor her comittment blah blah. This was friday. No word, so I sent a second chance offer and the buyer was thrilled and asked if I could wait until tuesday (tomorrow) so she could send a bank transer. Well, just now I get Payment from Buyer #1 via paypal!!! .

What do I do? Where is my obligation? I sent #1 an email explaining I relisted and am waiting to hear back.

Anyone?

 

[Microcell]

That is a pickle! I think the item probably needs to go to number 2 and the money should go back to number one. Can you get another of the item?

 

[TinkerPixxie]

IMO if you have the first buyers email stating that she was no longer interested then i would simply write to her and let her know you sold it already to another party with a nice copy and paste of her email not wanting it. I would also file with ebay to cover yourself, send them the mails from her and proof that you held it for a reasonable amount of time before selling it. Although i wouldnt do any of this until i see buyer #2 sends payment. Then just refund Buyer #1's payment.

Hope it all works out, ive noticed alot of people on ebay lately backing out of deals.
Not sure why but dont feel your in a hold with the first buyer after such a long period of time and after her mail stating she wasnt going to fullfill commitment.

Tink~

 

[seashoreCM]

Could you tell if Buyer #1's Paypal payment was actually generated before Buyer #1 told you she was giving up and for you to re-list (not easy to determine)?

It is possible something crossed in the mail, in which case you should at least not give negative feedback to Buyer #1.

And you did send a message saying you hoped she [Buyer #1] would honor her commitment after she said she was giving up. From your description this was a technical difficulty, not a refusal to complete the purchase. The time difference Friday to Sunday is too short to assume the other party was non-communicative.

Hard decision to make but I would give Buyer #2 first crack from this point in time onward.

Disney hints:
http://members.aol.com/ajaynejr/disney.htm

Last trip: Jan. '05, Pop Century.