Help - my Internet Explorer keeps crashing!

[luvdzny]

I have been having problems with Internet Explorer, it will suddenly say it has encountered a problem and needs to close. When I send the error report and click on link to find more info about why this may happen I am directed to Smartpops.com, there I am told that I may need to remove "Network Essentials" from my computer. When I click remove it says it may change my browsing capabilities. I am very "dumb" when it comes to these computer problems. Anyone have any suggestions?

 

[jfulcer]

I believe Network Essentials is spyware that has gotten installed on your computer. Read this

I would recommend getting a copy of AdAware and also Spybot. Both of these tools remove spyware and other garbage from your system. I recommend getting both (free!) as one finds things the other does not.

I run both tools a couple times a week to make sure I've not been sharing my surfing with someone else.

Good luck!

 

[IloveDMB]

Just a suggestion-Try restarting your computer. Whenever I have a computer problem, I always restart my computer first. This seems to help sometimes.

 

[wdwoldtimer]

As Jeff said, this is often due to spyware and other garbage plug-ins you've picked up while surfing. Install those programs he mentioned and consider downloading the latest Explorer and security patches from Microsoft.

 

[jsmith]

Once you get the junk off your computer, if you are using broadband get a router and a firewall-router goes between the modem and the computer and the firewall on it will catch most of the bugs-firewall on the computer will get a lot of the rest and Adaware and Spybot should get the rest.

 

[Pooh93]

I've had the exact same problem after I used windows update to bring my IE to version 6.0. I then downloaded all the critical updates and that seems to have helped.

However, I keep receiving illegal operations and it will say in file
KERNEL.DLL or IEXPLORE.DLL. Any suggestion for this problem?

 

[ZebraStripes]

I've got what sounds like the same problem on my work PC. I know I picked up some rogue spyware, but cleaning it didn't help the crashing issue. I'm told they'll need to spend 2 hours reimaging my pc which I don't really have at the moment. I'm limping through till things quiet down.

 

[IloveDMB]

Originally posted by Pooh93
I've had the exact same problem after I used windows update to bring my IE to version 6.0. I then downloaded all the critical updates and that seems to have helped.

However, I keep receiving illegal operations and it will say in file
KERNEL.DLL or IEXPLORE.DLL. Any suggestion for this problem?

Oh my, I had the same exact thing happen to me. So I did the lazy thing------I bought a new computer!

(just kidding, I was looking for a new one anyway)

 

[crazelion]

Your computer has been hijacked.

Here some solutions to your problem:
Go download these programs and run
Ad -ware

Spybot

Spyblaster

Go the Rewards board there is a whole thread about the computer being hijacked.

Here's the link disboards.com/showthread.php?s=&threadid=474455

Just me that thread will take care of all your computer problems. I had the fastwebfinder.com and it took care of the problem.

 

[crazelion]

The thread on the rewards board is called remove all bugs and spys.