Help! Lisa Pena or Beaute Special?

Alright Ladies,
Thank you for all of your suggestions and input! I just booked Ana with Beaute Speciale. She can't guarantee that it will be Ana, but she said most likely it will be. The only thing that makes me nervous is that she does not require a deposit. I just don't feel completly locked in. I'm sure it will all be fine. And, I printed the confirmation just in case. Thanks again!

Yup they told me the same thing. I haven't heard anything bad about Beaute Speciale. I'm sure everything will be fine :goodvibes .
 
Maggimus:
I was one of the people who wasnt happy with Lisa Pena. If you want my TR to read about it let me know and ill post the link.
__________________
Disney's Fairy Tale Wedding at Sea Breeze Point November

Ok Ladies... This is my opinion.... First I have to say that Lisa did my hair and make up along with my entire wedding Mother, MIL plus 2 flower girls.... And she went above and beyond her magic... We all looked like movie stars on the red carpet. To me she was a blessing and I will never forget her...

Now back to my opinion.... For those of you who said that they did not like the way their hair came out and did not bother to say anything... I have to say that is all your fault. And I am going to tell you why... I spoke to Lisa in great lengths about her pictures... A lot of the times there are brides out there that does want that cookie cutter look... That is what they request.... Other than the cookie cutter looks... Did you bother to take a look at the other pictures that had designs that i have never seen ever not even on her competitors sites... She does what you ask her to do...
Maggimus not sure why you are complaining because not only to me but to others you looked beautiful and I don't see anything wrong with your hair and make up. As for Lisa not wanting you facing a mirror if you have asked she would tell you why she does that... She does that so that while you are sitting in the chair that you do not start to turning your head to see the sides or start pulling a piece here and there and the next thing you know is that your hair is looking all lop sided... Same thing with the make up... Lisa never puts on heavy eye liner on wedding days for the simple fact that when you take pictures your eyes will look deep and weird and then you blame the photography for the crappy pictures when in fact this what you asked for... Now the reason while I am saying this because a couple of my girls spoke out on the likes and dislikes.... And guess what??? Lisa had no problem taking it down and redoing it.... And she did it with out a complaint... And no she didn't have to rewash the hair. The extra spray is better especially if you have fine hair. She is a true professional and she is down to earth and if you don't like something just let her know... She does not bite... She has been doing this for many years and I have seen the many albums, cerificates, awards. and celebraties that wil only request her and no one else. I asked her about her experiences and she had shown me when I went to her for my trial run.
Also you have to remember something about all of these stylist... They all work very hard and the do this from sometime 4am to do MK shoots at your request... Meaning that depend where they live they are up way longer than you before they come knocking at your door and you are still alseep knowing you had to be up at 4am. So image doing at least 3 or 4 a week... And they finally have a wedding that starts a little later and they say "I am so glad I didn't have to wake up so early" They are talking about 2am not 9:30.... I would be saying the same thing if I had to get up that early to do someones hair...
Also becarefully on what you read on here... How do we know that these negative comments are coming from actual brides and not from competitors who will try to discredit you... Call this people. get a feel for them and ask questions... Bring pictures... Try to get a trial run... Do something... But just don't sit there and say nothing and turn around put on here for all to read because it's no one elses fault but your own because you didn't speak up. And the thing that made me laugh is that you all say she is a great person and so sweet and caring and jazz but then you turn around and say you had a bad experience but you made a friend... It's almost contradicting yourselves...
We all (ladies) love to talk but when it comes to speaking up it's like oh no...
Ask and you shall receive... Simple as that...
 
Yup they told me the same thing. I haven't heard anything bad about Beaute Speciale. I'm sure everything will be fine :goodvibes .

I USED BEAUTE also and they were great. the hair held up allnight and the makeup was awesome. what i found so great is she didnt do a cookie cutter look she matched the makup to each persons coloring. even the grandma's who had theremakup done were happy. she was very prefofessionsal and on time to the minute.
i did not leave a deposit and felt the same way but they were there and did a great job
 
Maggimus:
I was one of the people who wasnt happy with Lisa Pena. If you want my TR to read about it let me know and ill post the link.
__________________
Disney's Fairy Tale Wedding at Sea Breeze Point November

Ok Ladies... This is my opinion.... First I have to say that Lisa did my hair and make up along with my entire wedding Mother, MIL plus 2 flower girls.... And she went above and beyond her magic... We all looked like movie stars on the red carpet. To me she was a blessing and I will never forget her...

Now back to my opinion.... For those of you who said that they did not like the way their hair came out and did not bother to say anything... I have to say that is all your fault. And I am going to tell you why... I spoke to Lisa in great lengths about her pictures... A lot of the times there are brides out there that does want that cookie cutter look... That is what they request.... Other than the cookie cutter looks... Did you bother to take a look at the other pictures that had designs that i have never seen ever not even on her competitors sites... She does what you ask her to do...
Maggimus not sure why you are complaining because not only to me but to others you looked beautiful and I don't see anything wrong with your hair and make up. As for Lisa not wanting you facing a mirror if you have asked she would tell you why she does that... She does that so that while you are sitting in the chair that you do not start to turning your head to see the sides or start pulling a piece here and there and the next thing you know is that your hair is looking all lop sided... Same thing with the make up... Lisa never puts on heavy eye liner on wedding days for the simple fact that when you take pictures your eyes will look deep and weird and then you blame the photography for the crappy pictures when in fact this what you asked for... Now the reason while I am saying this because a couple of my girls spoke out on the likes and dislikes.... And guess what??? Lisa had no problem taking it down and redoing it.... And she did it with out a complaint... And no she didn't have to rewash the hair. The extra spray is better especially if you have fine hair. She is a true professional and she is down to earth and if you don't like something just let her know... She does not bite... She has been doing this for many years and I have seen the many albums, cerificates, awards. and celebraties that wil only request her and no one else. I asked her about her experiences and she had shown me when I went to her for my trial run.
Also you have to remember something about all of these stylist... They all work very hard and the do this from sometime 4am to do MK shoots at your request... Meaning that depend where they live they are up way longer than you before they come knocking at your door and you are still alseep knowing you had to be up at 4am. So image doing at least 3 or 4 a week... And they finally have a wedding that starts a little later and they say "I am so glad I didn't have to wake up so early" They are talking about 2am not 9:30.... I would be saying the same thing if I had to get up that early to do someones hair...
Also becarefully on what you read on here... How do we know that these negative comments are coming from actual brides and not from competitors who will try to discredit you... Call this people. get a feel for them and ask questions... Bring pictures... Try to get a trial run... Do something... But just don't sit there and say nothing and turn around put on here for all to read because it's no one elses fault but your own because you didn't speak up. And the thing that made me laugh is that you all say she is a great person and so sweet and caring and jazz but then you turn around and say you had a bad experience but you made a friend... It's almost contradicting yourselves...
We all (ladies) love to talk but when it comes to speaking up it's like oh no...
Ask and you shall receive... Simple as that...

Since you have addressed me personally... I feel the need to respond.


As for your comment
Also becarefully on what you read on here... How do we know that these negative comments are coming from actual brides and not from competitors who will try to discredit you

That makes me laugh. It is very obvious you are new here-- with a low post count. You have had the ability to read my trip report-- whether you did or not. Those photos are of me, I promise. And if you look at my post count-- people here know me (some know me personally)- they know I'm not a competitor from Orlando trying to slander someone and take their business. I simply didn't like Lisa's work on my wedding day. I'm not the only person who didn't like her-- similar to how some didn't like their officiant, or their wedding coordinator, or their photographer. Lisa is no different. This is a place to come for honest information and I feel I provided as honest of information as I could. I even gave examples, photos, and explained in great detail in my trip report why I wasn't happy. I simply didn't say "i didn't like her, don't use her". I wanted people to know why I didnt like her. I don't like giving bad reviews at all. I definitely wished I could have come back and gave a better one.

And the thing that made me laugh is that you all say she is a great person and so sweet and caring and jazz but then you turn around and say you had a bad experience but you made a friend... It's almost contradicting yourselves...

I was not contradicting myself by saying she was a real nice and sweet lady. I will say that again and again. Just because she is nice and friendly doesn't mean she does the best quality of hair and makeup. I didn't contradict myself. Just because I like someones personality doesn't mean I like what they do, or shouldn't speak up. We are talking about people's wedding day. Something that will be remembered for years and years to come. Makeup, Hair, and Photography are all VERY important on a wedding day.

Bring pictures... Try to get a trial run... Do something... But just don't sit there and say nothing and turn around put on here for all to read because it's no one elses fault but your own because you didn't speak up

I had photos... we had discussed what I wanted. As for not speaking up. I probably should have said something to her about it. However, I had originally booked the appointment an hour before she came- and she said she wouldn't need that long so she moved me up an hour. Once she was finished with the hair *that i didn't like* and the makeup that *wasn't my colors* I had ONLY enough time for my mom to get her makeup done and Randy to take a few photos before we left in the limo. There was not enough time for me to wash my face, take down my hair, re-do it, and re-do my makeup. I had to put my gown on while my mom got ready and finish my jewelry, etc.

I'm sorry that you disagreed. I guess its a good thing that we all don't think alike- or else this world would be pretty boring.

Hope you have a good weekend!

ETA: All but 1 post you have made here since being a member of the DISboard has mentioned Lisa and her website. I hope that if you are Lisa, a friend, or work for her-- you understand that in the line of business such as hair and makeup- you will have customers who arent pleased. You cannot make everyone happy. But please understand why I shared my experience with others. Im so happy that others told me about their experiences-- because I got some wonderful vendors out of it that made my day extra special.

http://www.disboards.com/showpost.php?p=21816539&postcount=8
http://www.disboards.com/showpost.php?p=21816393&postcount=24
http://www.disboards.com/showpost.php?p=21816511&postcount=14
http://www.disboards.com/showpost.php?p=21816539&postcount=8
http://www.disboards.com/showpost.php?p=21816733&postcount=22
 

Don't worry, Maggimus. I think it's terrible that you were personally addressed like this for giving an opinion. I think your review of Lisa was very appropriate and you didn't "bash her". Everyone is entitled to their own opinion and I think you gave it very tastefully. :hug:

EDIT: Wow, just looked at those links you posted of freebutterfly2 spamming Lisa's name and website on other posts. Sounds like it's definitely an employee or somebody who knows her. I'm halfway tempted to cancel my hair trial now because that's such an unprofessional thing to do.
 
Maggimus:
I wanted to thank you for all of your opinion's. You have helped me with alot of my question(and you helped me find Randy!)Thanks again. We are having engagement pics with him in 2 weeks!
Anyways, It does seem like freebutterfly2 is working for Lisa. Every sentence is followed by Lisa's name and website. I just wanted you to know how much I appreciate your input, and you girls helped me make an educated decision.
 
Thanks girls! I remember how important honesty was to me when I was planning my wedding. Its hard when you live hundreds of miles from where you are getting married, and really are clueless about the opportunities available to you. You almost rely solely on the reviews of others. I'm really thankful for those that married before me sticking around to tell me what they thought about everything. Have a good weekend girls!:hug:
 
/
Ladies I think it is unfair to point the finger at Lisa on the assumption that freebutterfly2 is Lisa or someone who works for her, yeah OK it could be but on the other hand it might not.
I know a lot about Lisa, like what time she has to get up for work and how far away she lives etc.
This is Lisa's business and comments like that can harm her business (as Mermaid-Ariel said she is now thinking of cancelling due to these remarks). She doesn't deserve that!

Sure everyone has their opinions but lets keep it to that.

Lisa and her assistant did my hair, my 2 BM, my mother and aunt along with every ones make-up and she did a great job. I didn't just have an up-do and took plenty of pictures and I got a hairstyle better than I had imagined, I had her change my eye makeup as I didn't like it and it wasn't an issue. (also at my engagement shoot I had her change my hair as I wasn't sure what I wanted and she was happy to do it).
One of my BM didn't like her hair and she re-did that also. It's not a problem for to alter something and even with a few little changes here and there it can completely change a hairstyle which would only take a few moments.

This is your one big day, don't be afraid to speak up if you don't like something.
 
Ladies I think it is unfair to point the finger at Lisa on the assumption that freebutterfly2 is Lisa or someone who works for her, yeah OK it could be but on the other hand it might not.
I know a lot about Lisa, like what time she has to get up for work and how far away she lives etc.
This is Lisa's business and comments like that can harm her business (as Mermaid-Ariel said she is now thinking of cancelling due to these remarks). She doesn't deserve that!

Sure everyone has their opinions but lets keep it to that.

Lisa and her assistant did my hair, my 2 BM, my mother and aunt along with every ones make-up and she did a great job. I didn't just have an up-do and took plenty of pictures and I got a hairstyle better than I had imagined, I had her change my eye makeup as I didn't like it and it wasn't an issue. (also at my engagement shoot I had her change my hair as I wasn't sure what I wanted and she was happy to do it).
One of my BM didn't like her hair and she re-did that also. It's not a problem for to alter something and even with a few little changes here and there it can completely change a hairstyle which would only take a few moments.

This is your one big day, don't be afraid to speak up if you don't like something.

In my comments to freebutterfly2, I didn't point the finger at Lisa.
I hope that if you are Lisa, a friend, or work for her-- you understand that in the line of business such as hair and makeup- you will have customers who arent pleased. You cannot make everyone happy. But please understand why I shared my experience with others. Im so happy that others told me about their experiences-- because I got some wonderful vendors out of it that made my day extra special.
I said the above comment based solely on what posts that person had here on the board. I'm sorry if people interpreted it as me pointing the finger saying it is her. There have been people come here and defend themselves/businesses before. I was simply stating if it was her..then my statement applies.

I agree everyone needs to speak up. However every circumstance is different and when you are limited on time, you are nervous, and things are wrong from the very beginning (from the time she put my hair into the ponytail)-- things can be a lot harder to fix.

ETA: I realize this is her livelihood. However people give negative reviews all the time. I'm not a habitual complainer-- she was the only vendor I had a problem with. As I said, shes a super nice lady. I haven't told anyone not to use her, or even my opinion on whether they should use her or not. In my initial post I simply responded to the OP and said I was one of the people she was talking about in her initial post-- and that I wouldn't go into here-- but if someone wanted to dig and find out how I felt- read my TR. I feel as though that is fair. I could have given a brief review without explanation but I didn't. There are a ton of people that like her (I even mentioned this in my trip report)... and that my one review isn't the only thing out there. I just wanted to share it with those who wanted a fair and balanced look.
 
Maggimus:

Maggimus not sure why you are complaining because not only to me but to others you looked beautiful and I don't see anything wrong with your hair and make up.

Did you actually look at Maggie's picture? Her hair was FALLING before Lisa even left the room. The hair style that she did is NOT what Maggie asked for. She has every right to be upset with Lisa.

Also, I'd say about 90% of the vendors know about this site and know that if their finished product isn't up to par, we will share it with everyone on this board and other boards for disney brides.
 

YES AMANDA YOU ARE MY DAUGHTER!!!!!!! MY THOUGHTS EXACTLY :rotfl: :rotfl: :rotfl: :rotfl:

i was wondering if the two of you were related!!!!! how cool that your mom is on this site amanda!!!

back to the topic at hand:

maggie is truly a valued member of the disboards and has given us all HONEST reviews of the vendors that she chose for her wedding. further, she also is one of the brides who remains here after their wedding to help us while we are planning ours. i personally value that she was honest enough with us to talk about all of her experiences, good and bad. remember the post when she told us about randy, whom she adored? she still wanted to reiterate that we should do our own research and not take her opinion alone in making our photographer decision... please remember that she is not the only person who has reviewed lisa. there have been several.

this is a public board, where anyone in the world can read what we write. we are dealing with service professionals who should be reviewed in their jobs. all service people are reviewed in their job performance, no matter where they work or what they do. the difference is in how they are reviewed. since most of our vendors are self employed, we use these boards to discuss their performance. this is no different than receiving a poor review at work. the effects are the same...

regarding the identity of "freebutterfly2," there have been other vendors who have been TRASHED on these boards, this is the only disboard member who seems to take these reviews personally, leading us all to beleive that there is a definite connection. i personally think that the notoriety will hurt this vendor in the end, more than any good that freebutterfly2's rebuttals will do.
 
Wow. This is very unprofessional. I don't think it is Lisa but I do feel its one of her workers/friends from the way these posts are.

I'm using Ivy Trellis for my hair and I'm glad that I'm not using Lisa.
 
Wow. This is very unprofessional. I don't think it is Lisa but I do feel its one of her workers/friends from the way these posts are.

I'm using Ivy Trellis for my hair and I'm glad that I'm not using Lisa.

did you make an appointment with a specific person at ivy? can you do this? i'm going to get my hair cut super short the morning after my wedding and have yet to make my appt...
 
did you make an appointment with a specific person at ivy? can you do this? i'm going to get my hair cut super short the morning after my wedding and have yet to make my appt...

I believe I have Carol doing my hair. I've had my hair done there before and was happy with the cut. I've also seen the updo's they've done in some people's trip reports here - mlill's is the one I remember right now off the top of my head and they have been happy with their results.
 
Did you actually look at Maggie's picture? Her hair was FALLING before Lisa even left the room. The hair style that she did is NOT what Maggie asked for. She has every right to be upset with Lisa.

Also, I'd say about 90% of the vendors know about this site and know that if their finished product isn't up to par, we will share it with everyone on this board and other boards for disney brides.

Thanks Dana. Personally, i thought my hair looked like her assistants hair that day. And her assistant wasnt the one getting married- i was. And hers wasnt falling, either.

Thanks girls for all the kind words. I was hoping when i saw this back up to the top that it hadn't turned nasty towards me again. :grouphug:
 
Honest opinions are what brides need most when planning a wedding from far away. Knowing that some people weren't happy and why leads to an informed decision where you know what the potential problems might be. I don't think anyone is silly enough to make a decision based on one review, positive or negative.
 

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