Help flight changed!!

[Debiwan10]

So I booked a delta flight with Disney package and my departure time at 640Nov28. Booked Ohana at 11am character meal ...Perfect right! Just looked and flight number same time now is 345pm WHAT!! Not cool...I am doing magical express...so what is the possibility it changes again? Any advice...trying to get earlier Ohana this was the meal soo looking forward too....uhhg!

 

[Kaytie]

Visit Delta's website.
Find a Delta flight or flights that work with your intended schedule.
Call Delta.
Explain that due to the new departure time being so dramatically changed, you need to be switched to this other flight.
Do not allow them to charge you extra.

 

[AquamarineSteph]

Call Delta and see if they can change your flight to something else. I'm not sure from your post if the new departure time is 3:45 pm instead of 6:40 am, but if it is you should be eligible to switch your flight at no additional cost.

What was your original arrival time? It must be a short, direct flight if you plan to fly out at 6:40 am and arrive in Orlando in time to take the Magical Express, check into your hotel and make it to Ohana by 11 am.

 

[LadyBeBop]

Visit Delta's website.
Find a Delta flight or flights that work with your intended schedule.
Call Delta.
Explain that due to the new departure time being so dramatically changed, you need to be switched to this other flight.
Do not allow them to charge you extra.

I'll second this. Happened to me on a Delta flight coming home from my upcoming cruise. Flight time changed from mid-afternoon to mid-morning. Won't work. I got my flight changed; unfortunately my non-stop that gets us home late afternoon is now a plane change that won't get us home until 10:00.

If nothing works, you could take a Uber from the Poly to MCO. Allow two hours for brunch, and you'll still make to the airport two hours ahead of time.

 

[SirDuff]

Call Delta and see if they can change your flight to something else. I'm not sure from your post if the new departure time is 3:45 pm instead of 6:40 am, but if it is you should be eligible to switch your flight at no additional cost.

What was your original arrival time? It must be a short, direct flight if you plan to fly out at 6:40 am and arrive in Orlando in time to take the Magical Express, check into your hotel and make it to Ohana by 11 am.

I think (after reading the OP a couple of times) that this is the flight home and it was originally at 6:40pm but moved up to 3:45pm. Since DME would pick them up around 12:45pm (instead of around 3:40pm), the 'Ohana reservation is now too late (the OP made a comment about looking for an earlier reservation).

OP - Did you actually look at your flight booking to confirm that it's been changed and there hasn't just been a change in flight numbers? Weirdly, for example, it appears that Delta used DL2517 for both a DTW to MCO flight and the MCO to DTW flight.

Once you've confirmed that your flight has changed, as PP have said, you have options:

1) Look at the Delta website and see if there is a flight that works better for you than the 3:45pm flight. This may involve switching from non-stop to direct or connecting, but that may be worth it to you. Given the amount of time your flight was changed, you should be able to do this for no charge (even if the new flight is more expensive - but not if you'd have to go up a class (i.e. only First class left on the flight).

2) Try to move up your 'Ohaha reservation.

3) Take a taxi/uber directly from 'Ohana (I'm not sure if breakfast is better than dinner, but dinner often has really delayed seating and slow service, so I personally would worry with this option (but I have a low tolerance for timing risk - probably fine for most people)).

 

[OKW Lover]

Agree with the above posters that Delta will accommodate you with no extra cost. Just look at their schedule for flights between your airport and MCO and then call them.

 

[Jimsig]

On another airline I once had a non-stop flight changed that was originally supposed to take off at 530p and they changed it to a 215p non-stop flight. I checked the web site and found they had a 545p non-stop. Even the agent wasn't sure why I wasn't changed to the 545p flight. I noticed that the flight number on the old 530p and the 215p were the same so my feeling was was that they just changed the entire plane to the new time. So just because they change your time always check before you call and know your options

 

[Debiwan10]

Thank you everyone! I booked through a magic maker and flight with Disney package soo can't look up my flight with delta..I'm not freaking out yet...lol closer to trip will I get info? Anyone experience this? Will I get this information in my package with magic bands? I know it is booked and flight too I dohave a confirm # for Disney but not flight and agent who booked it doesn't have the delta confirm.

 

[SirDuff]

Thank you everyone! I booked through a magic maker and flight with Disney package soo can't look up my flight with delta..I'm not freaking out yet...lol closer to trip will I get info? Anyone experience this? Will I get this information in my package with magic bands? I know it is booked and flight too I dohave a confirm # for Disney but not flight and agent who booked it doesn't have the delta confirm.

If you want to be able to change your flight, DO NOT WAIT! It is very weird/worrying that the agent says that he/she doesn't have the Delta confirmation number. I've never booked through Disney, but have always been able to see the flight reservation number (though, admittedly, only my work flights are booked by the (corporate) travel agent). It sounds weird that the agent doesn't have it.

Where are you flying to?

 

[bumbershoot]

Thank you everyone! I booked through a magic maker and flight with Disney package soo can't look up my flight with delta..I'm not freaking out yet...lol closer to trip will I get info? Anyone experience this? Will I get this information in my package with magic bands? I know it is booked and flight too I dohave a confirm # for Disney but not flight and agent who booked it doesn't have the delta confirm.

I think you need to call your agent again and find out exactly, from him/her, how this works. They are your agents and they know better than we do.

 

[FCDub]

At the very least, this is a top reason why you should never book a flight with anyone but the airline (not Expedia, not Orbitz, not Disney).

In the event of an issue, you need to be 100% in control of your reservation.

 

[kydisneyfans]

I agree-book directly with the airline. I would get in touch with the company/agent ASAP regarding the flight change.
Delta does change flights at no cost if the flight time change is over 90 minutes.
It's also not advisable to book Disney reservations for meals, parties, etc on flight arrival or departure days for this reason, flights change, weather happens, etc.

We were hit with a flight change for our trip to Orlando via email overnight last night. The layover in Atlanta has changed from an hour and 25 minutes to 2 hours 45 minutes. Probably would have gone to a different airport and not booked this flight if I knew it had that kind of layover.

 

[OrangeCountyCommuter]

So I booked a delta flight with Disney package and my departure time at 640Nov28. Booked Ohana at 11am character meal ...Perfect right! Just looked and flight number same time now is 345pm WHAT!! Not cool...I am doing magical express...so what is the possibility it changes again? Any advice...trying to get earlier Ohana this was the meal soo looking forward too....uhhg!

The advice to call Delta won't help. You need to call Disney or your TA, whomever you booked with. Is there a later flight that will work for you, if so they can contact Delta to get it changed. (Assuming they will, but a lot of TAs won't go to that much trouble for a client!)

The longer you wait the slimmer your options become.

 

[Dayzy]

The first thing to do is look online and see if there's another flight later that day that works for you. Second, call the TA or Disney or whoever booked for you and tell them that you need to be switched to the later flight as the earlier interferes with your plans.

 

[bumbershoot]

The advice to call Delta won't help. You need to call Disney or your TA, whomever you booked with. Is there a later flight that will work for you, if so they can contact Delta to get it changed. (Assuming they will, but a lot of TAs won't go to that much trouble for a client!)

The longer you wait the slimmer your options become.

Not sure if you saw the Expedia thread the other day, but jet blue (I think) directly helped their Expedia-using customer to get the fight time changed. It's not AS cut and dry as we like to think.

 

[Debiwan10]

So thanks for the help...FINALLY GOT Fl CHAnged... NOT PERFECT BUT EASIER THAN WAITING GAME FOR OHAna AND ORIG PLANS KEPT TO RESORT HOP FOR CHRISTMAS DECORATIONS....first time planning DW...lesson learned...prefer to make my own magic! No travel agent needed for me for next time

 

[brockash]

Visit Delta's website.
Find a Delta flight or flights that work with your intended schedule.
Call Delta.
Explain that due to the new departure time being so dramatically changed, you need to be switched to this other flight.
Do not allow them to charge you extra.

If they don't have an acceptable flight and you can find a flight you want/willing to pay for, request a full refund. We've done this many times with multiple air carriers.