Holly - are you going through RCI or skyauction RCI - then you don't have much hope. Westgate gives to RCI its worst rooms.
II gets betters ones.
if you are going through an owner -these are surpose to be the best room - you noticed the surpose - I am an owner and I have yet to be happy with my villa at Westgate.
this is, in my opinion, done of purpose. if the rooms were perfect then who would intend their maintence meeting? no one - so they kept little things - like dirty in strange areas, etc....
do not under any terms go to their 'maintence meeting' it is a sales meeting that they want you to attend for FREE. not happening to me again!!! oh they will lie and tell you - you have to go to check out - this is a lie. Just tell them you are considering calling the police about unlawfully holding you.
complainting to the management does no good - I have tried. Westgate does not care about their owners, renters or exchangers - they just care about making a buck!!!!
the pity is - this could be a grande resort. It is in a good area and the resort has some very nice features. but the sales people at Westgate are to be avoid at all costs. that is the problem you are trying to avoid them and they won't leave you alone. I had one that called me every morning at 7 am - hey this is my vacation and Westgate would not leave me alone.