Health Inspector Report

[anne thomas]

When it comes to the Disney owned restaurants, I would not worry. I bet they have cracked down big time since the violations, and while the crystal palace violations were bad I can understand how they happened, I am also assuming the ready to serve salmon and crab salad were wrapped.

I am also sure they have cracked down big time on Rose and Crown BUT those violations are so awful, that I would still be concerned that there is still some serious ignorance there.

If you are really worried just stick to very hot or very cold dishes. i.e. avoid raw lettuce and spinach. (and wherever you go don't order any lemon wedges in your drink).

Michelle

You have the right idea, no lemon wedges, no lettuce and very hot and very cold! The Buffets.... be careful alot of hands touch those items, even kids little fingers may find their way. I have seen temps being checked one dish after another without thermo cleaning....eek Look for lots of gloves of servers, and the cashier should never touch unwrapped food, she handles alot of money, just be aware. I wouldn't cancel my ADR just be selective about the food.

 

[DaisyMaisie]

I am not worried too much about these inspections.

If each of us were to have our own kitchens inspected we would be shut down.

While it is true that most home kitchens would fail inspections, everyone should be meticulous when dealing with raw meat and meat juices! Yes inspections usually pick up on minor violations in the spirit of safety, but, raw meat near vegetables that are not going to be cooked can seriously be deadly. That is why the inspectors actually issued a "stop sale" at the Rose and Crown. That is a lot worse than just a failed inspection.

If you are letting raw meat come in contact with raw veggies at home, please do not ever serve, small children, the elderly, pregnant women, or people with immune deficiencies.

Michelle

 

[DaisyMaisie]

'"Ready to eat Salmon'" _ I knew the food standards have gone down - they are cutting corners!"

I think they are referring to smoked salmon, I would not expect them to smoke it themselves.

 

[mrssmith06]

Oh wow, we ate lunch at CP on June 9th! The day of the inspection! We survived though LOL!!

 

[Eeyore98]

If you are really worried just stick to very hot or very cold dishes. i.e. avoid raw lettuce and spinach. (and wherever you go don't order any lemon wedges in your drink).

Michelle

Ok, not sure I really want to know, but I have to ask...what's wrong with the lemon wedges?

 

[disney*mom*82]

Can someone please direct me as to where you can see the actual reasons why they were cited? Im looking for Ohana in particular. Someone commented on it and Im wanting to see what they got 33 citations for in Jan 2011. Thanks

 

[Sandy321]

Ok, not sure I really want to know, but I have to ask...what's wrong with the lemon wedges?

Lots of news reports did inspections of those lemon wedges - it was nasty - never more for me! I'm also skeeved out at ice cubes at Fast Food Places (the way they transfer ice from a bucket to the dispensers - they tested those cubes and Since the soda dispensers dispense cold soda - I fore go the ice!)

Beware of the lemon in your drink. It could make you sick.

When restaurant workers place a lemon wedge on your glass of water, tea, or soda, they are apparently spiking your drink with germs.

A new study by a New Jersey microbiologist found nasty bacteria on two-thirds of the lemons that were tested from 21 restaurants.

It was gross, said Anne LaGrange Loving, assistant science professor at Passaic County Community College.

Loving decided to do the study after noticing a waitress with dirty fingernails delivering a drink to a table. They put lemon in my Diet Coke, I didn't ask for it, and so I decided to do a study.

Loving and her team swabbed for bacteria as soon as drinks hit the table at restaurants all around Paterson, New Jersey.

You would think they had dipped the lemons in raw meat, she said, referring to the high levels of bacteria that she found. The swabs of lemon wedges revealed everything from high counts of fecal bacteria to a couple of dozen other microorganisms -- most of which can make you sick. They found bacteria on the rind and on the flesh of the lemons.

Health laws require lemons to be handled with gloves or tongs. But its common practice for waiters and waitresses to simply pop the little lemon wedge onto a drinking glass with their bare hands. If an employee's hands aren't clean, however, then touching the lemons is likely to contaminate them with bacteria according to Loving.

This is not the first time that Anne Loving has gone looking for bacteria in unusual places. She did a study several years ago and found bacteria on communion cups.

You'd just have to know me, she laughed. I'm a germ freak.

But, Loving says, the results of the study point to a significant problem. People need to know that the lemons have bacteria on them that can make them sick.

Keep in mind you'd hear about people getting sick - but it does make you think! where do they keep the lemons? how many people touch those lemons? etc etc etc...

I have to eat more dirt!! (lol at a reference to not isolating yourself, and how clean we've become...)

 

[disney*mom*82]

Guess it wasnt said that someone actually read the violations for Ohana, but does anyone know how to or if you can find out what they were cited for?

 

[MartDM]

I am just glad they did not find the rat that is at Le Cellar. I hope to see him this trip.

He's actually at Les Chefs de France, not Le Cellier (just in case you really are confused about where to see him...)

 

[Princess&CowboyMommy]

Eeek - Captain Jacks got 17 critical violations on April 29th this year. I guess that shouldn't surprise me...

 

[arcticdisneylovers]

Doesn't seem that shocking to me. At least inspections are being done. I've seen a lot worse in restaurants I've worked in

 

[OllieDannyandMe]

I am kind of shocked. I can see 2 or 3 critical violations and 4 or 5 non critical violations, but some of these restaurants had 12 and 13 critical violations. I was part owner of a restaurant in the 1990s, and most of our inspections had 0 violations. We received surprise inspections twice per year. Occasionally, something would happen, and we would have 1 or 2 violations, but that was the exception and not the rule. The cross contamination issues should not have occurred. If the CMs at these establishments do not know better than to allow that to happen, it really does concern me as to the type of training and level of quality control at Disney.

I will say that I think a few germs are good for our immune systems, especially in the long run. But that does NOT apply to e-coli, salmonella, and trichinosis. Those are dangerous and scary

As a side note, I looked up Citricos because my sister became violently ill after eating there in December 2008. Luckily, whatever she had passed after about 12 hours, but we always wondered if it was food poisoning.

Citricos does have some violations. I guess we'll never know for sure, but I am surprised an establishment like that one would have as many violations as the others. I would think the signature restaurants would have chefs that would not allow that many violations. And I would think that if an inspection was bad at Disney, that the very next time (6 months later), it would be MUCH BETTER when inspected. From looking at these reports, that is not the case. Some restaurants repeatedly have a number of violations, time after time.

 

[OllieDannyandMe]

'"Ready to eat Salmon'" _ I knew the food standards have gone down - they are cutting corners!"

I think they are referring to smoked salmon, I would not expect them to smoke it themselves.

There is no smoked salmon on the menu at Liberty Tree Tavern, only pan-seared King Salmon Cakes. But ready-to-eat doesn't bother me, especially at a non-signature restaurant. After this report, perhaps ready-to-eat is even safer than having Disney prepare it.

 

[disney*mom*82]

Ohanas report is very concerning and interesting to me. I wish I could find out what they were cited for. I ate there a few weeks prior to their most recent inspection and became VERY Ill I have been in contact with WDW about it and they just called me back last week (over 7 months later) and after the orig person I talked to told me he assumed it was Ohana that made me sick and wanted to know what I thought, I agreed. His boss called me back this past Thursday and says that the reports from Ohana doesnt show anything was wrong with temp or anything, but offered me an amount of money, that I wasnt expecting. I told them from the begining, Im not out to get Disney, not reporting it or anything, just wanted them to be aware. We are actually going to WDW Wednesday! Now that I see that they had 33 violations a few weeks later, it really makes me wonder what was going on? I can say I can never eat there again. Im the only vegetarian in my family, so Im the only one that got sick, it was HORRIBLE.

If anyone knows how you can find out what their violations were Im very interested in seeing them.

 

[Tiger926]

Coming from a restaurant family, I can assure you that pretty much where there is food, there are critters: bugs and rodents. The trick is being on a regular pest control program, keeping a clean establishment and handling problems as soon as you see them

The temperature, storage and cross contamination issues are the worst. Here in my city, 1 or 2 critical incidents would find a restaurant closed down.

It worries me tremendously that these restaurants had these violations, and that they weren't closed down to address the issue. You close down a Disney restaurant, it speaks volumes, and I'm sure it would make Disney take the whole matter very seriously. I know it does in my city, as the restaurant issues are publicized and that goes a long way, if you want to have customers eat at your restaurant again.

We would have been at Disney yesterday for 2 weeks, but hubby was in hospital all week, so we had to cancel trip. He was just diagnosed with Crohn's, so no more Disney restaurants for us for awhile. We can't take a chance with him getting sick, and with these new findings, it confirms my suspicions of what I have been seeing over the years in the WDW restaurants. We've eaten pretty much everywhere on property, including Signatures, and seen some gross violations - last year, we were treated to a filthy disgusting Rose and Crown with ants crawling across our table, and a nasty stench throughout, so there are some restaurants that we will never eat at again. We've also seen cross contamination issues at buffets, and improper storage of food.

When I talked to my dad about it, he said restaurants are not perfect, and of course violations happen, but it depends upon the type of violation. Keeping temperatures constant and proper storage is something that always neeeds to be correct, or you could have serious foodborne illness.

My questions are: Is it because restaurants are too busy? Not properly trained staff? Cutting corners? Overworked chefs? High profit margins?

I would ask these same questions of any restaurants with critical violations, but since it's Disney, they should know better, as the amount of guests who would fall ill from Disney kitchen mistakes could be staggering.

Tiger

 

[drysdaleo]

The actual full inspection reports for each restaurant can be found at the same ABC Action News website as the original story, but under "Behind The Kitchen Door". It is on the same page as the "Theme Park Inspection" database.

I don't have enough posts to enter the link. You can find it under "Search Our Databases".

The easiest way I have found is to enter "Orange" county and "Bay Lake" or "Lake Buena Vista" for the cities.

You can see exactly what the violations were, and they have every health inspection report on there for about the last 5 years. Not just Disney restaurants, every restaurant in the state of Florida. This is my local news station and we have been using this website to check local restaurants for ages.

 

[disney*mom*82]

Thank you for directing me to this, it is just what I was wanting to see.
33 violations at Ohana, that is just unexceptable.

The actual full inspection reports for each restaurant can be found at the same ABC Action News website as the original story, but under "Behind The Kitchen Door". It is on the same page as the "Theme Park Inspection" database.

I don't have enough posts to enter the link. You can find it under "Search Our Databases".

The easiest way I have found is to enter "Orange" county and "Bay Lake" or "Lake Buena Vista" for the cities.

You can see exactly what the violations were, and they have every health inspection report on there for about the last 5 years. Not just Disney restaurants, every restaurant in the state of Florida. This is my local news station and we have been using this website to check local restaurants for ages.

 

[nytimez]

I don't get the folks making excuses for Disney -- as others have pointed out, no one expects these restaurants to be completely perfect. Even at Disney, this is the real world (after all).

But the sheer number and types of violations -- especially the cross-contamination -- are shocking and unacceptable.

Either that, or someone forgot to pay off the health inspector.

 

[Tiger926]

I've been going through some of the actual specific restaurant inspections, and Ohana is should absolutely have been closed down. We happen to think that 'Ohana is the worst restaurant on property, and the manager is utterly horrible there as well, so no surprise he can't run a restaurant properly.

This past January, they had 33 violations! In my city, that would get automatic closure.

We don't really eat out, except on vacation, and a few times through the year for a special occassion, but I have to say after reading these inspection reports, many Disney restaurants are in serious need of an overhaul.

Absolutely unacceptable to have 20 or 30 violations at multiple restaurants on property!

I agree with nytimez - Disney has to be paying off the inspectors, or, they have some very lax inspection rules in Florida...

Tiger

 

[gretchenohar@hotmail]

Yikes!