Have the room cleaning policies changed?

DianaMB333

Mouseketeer
Joined
Jan 27, 2020
Hi
Do you know if the cleaning policies have changed for a stay in a DVC villa?
Thinking in extra sanitization or similar for a 5 night stay
Thanks
 

Alice Sr.

My little Mouseketeer
Joined
Apr 26, 2000
Good question, I would say most definitely the process has changed but I have not heard of a policy change.
 
  • crisi

    DIS Veteran
    Joined
    Feb 25, 2002
    You don't get extra cleaning. They do extra between guests.
    Best practices for hotels is that hotel staff enters your room as little as possible. We had to travel in early June and the hotel we stayed in (in Massachusetts) did not enter our room while we were there or for 72 hours after we left! The second obviously isn't possible with high occupancy like at Disney. If you needed fresh towels, you got them from the desk.
     

    Alice Sr.

    My little Mouseketeer
    Joined
    Apr 26, 2000
    I thought after Las Vegas they all moved to daily check-in. In DVC's instance that equated to daily trash which I believe is still the case. But maybe I misread or made some assumptions on the reason for daily trash.
     

    Sandisw

    DVC Forums
    Moderator
    Joined
    Nov 15, 2008
    I thought after Las Vegas they all moved to daily check-in. In DVC's instance that equated to daily trash which I believe is still the case. But maybe I misread or made some assumptions on the reason for daily trash.
    That is the case but with the new policies it may have changed to limit those in room.
     

    _auroraborealis_

    I like marshmallows. And adult beverages.
    Joined
    Oct 18, 2015
    But as far as extra cleaning that is only between guests. They figure any germs you bring to your room are yours.
     

    soniam

    Wooden leg named Smith...
    Joined
    Jun 22, 2012
    I thought after Las Vegas they all moved to daily check-in. In DVC's instance that equated to daily trash which I believe is still the case. But maybe I misread or made some assumptions on the reason for daily trash.
    Only Disney does that. Loews at Universal stopped entering the room while guests are in it. You have to text to get extras, and they leave them wrapped in plastic in front of your door. If they have to do maintenance, you have to have been out of the room for a certain amount of time and can't be in the room while it's performed. The Hampton Inns we have stayed it do the same thing. I actually preferred this. We wiped down our rooms at UO & WDW when we arrived. It felt a little pointless at WDW with them coming in everyday touching who knows.
     

    Alice Sr.

    My little Mouseketeer
    Joined
    Apr 26, 2000
    I had not even thought of pillows. I appreciate that they are taking the extra effort to:
    Double-cased pillows

    I will be figuring out how to stuff mine in my suitcase.
     

    SL6827

    DIS Veteran
    Joined
    Apr 23, 2017
    Somewhat off topic but one thing that I didn't care for but did accept when I did owned DVC, was the difference in house keeping verses the regular hotel rooms. I really like a daily housekeeping. Right now with the regular rooms they are doing it every other day, due to the virus and I understand that. But I have a feeling that after all this is over, said and done, they may keep the regular hotel rooms down to every other day service. But I doubt DVC service will change up.
     

    JessicaW1234

    DIS Veteran
    Joined
    Aug 1, 2009
    They are no longer charging to deliver extra towels (just hand them to you). If you want an actual "trash and towel" service, they do charge.
    Is that something your owner can request ahead of time in your reservation or do you call housekeeping at the beginning of your stay?
     

    Sandisw

    DVC Forums
    Moderator
    Joined
    Nov 15, 2008
    To get extra towels you call when you get there when you want them. They just deliver new but don’t take away the old ones....at least not the time I asked for some.
     

    DebbieB

    DIS Veteran
    Joined
    Aug 24, 1999
    Is that something your owner can request ahead of time in your reservation or do you call housekeeping at the beginning of your stay?
    Call housekeeping.

    Trash & Towel Service
    For stays of 7 nights or fewer, Trash & Towel Service is provided on day 4, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both.
    With Trash & Towel Service, Housekeeping will:
    • Empty trash and replace liners in trash bins
    • Provide fresh bathroom linens
    • Replace bath amenities as needed
    • Replenish facial tissues, paper towels and toilet paper
    • Replenish coffee, sugar, cream and sweeteners
    Full-Cleaning Service
    For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.
    With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:
    • Change the bed linens
    • Vacuum and dust the vacation villa
    • Clean the bathroom(s)
    • Clean the kitchen/kitchenette and wash the dishes
    For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full-Cleaning Services every day.
    For all of the above, additional Housekeeping Services may be purchased.
    Additional Housekeeping Service Daily Rates
    • Deluxe Studio: $30 per day requested
    • 1-Bedroom Villa: $45 per day requested
    • 2-Bedroom Villa: $60 per day requested
    • 3-Bedroom Grand Villa: $75 per day requested
    Additional Trash & Towel Service Rates:
    • Deluxe Studio: $10 per day requested
    • 1-Bedroom Villa: $15 per day requested
    • 2-Bedroom Villa: $20 per day requested
    • 3-Bedroom Grand Villa: $30 per day requested
     

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