Sorry if this is repeating. I thought there was a thread but searched back through pages and pages!
Was booked for trip in November with my email/pin discount, split stay but discount applied to both.
Now I've downgraded my November trip and just staying at one resort but have planned a trip in October now. Was told by CRO (and I made her check twice) that the email/pin discount can only be used for one trip. She said it was like a coupon and once used, cant be reused. She said their system would not accept disc applied to two trips.
I kept the pin applied to the November ressie and will be hoping for AP discounts but wondered what other folks had been told.
Thanks, Sharon
Was booked for trip in November with my email/pin discount, split stay but discount applied to both.
Now I've downgraded my November trip and just staying at one resort but have planned a trip in October now. Was told by CRO (and I made her check twice) that the email/pin discount can only be used for one trip. She said it was like a coupon and once used, cant be reused. She said their system would not accept disc applied to two trips.
I kept the pin applied to the November ressie and will be hoping for AP discounts but wondered what other folks had been told.
Thanks, Sharon

I didn't get a postcard or email either.
