We waited for an answer to the same Q last week with no response. I did request info and rates and they were better than everyone else BUT when I asked for a confirmation # and requested how we wantded our name spelled all I got was a Thank you for my request note. They didn't seem to want to give us any additional info. So we are checking with Cartier. They have a discount for booking online. They are a little more than orlandoride but seem to able to give us a confirmation number.