Has anyone had this much trouble joining AAA?

[peg2001]

It's been almost a month since I enrolled and paid for membership online and I have yet to receive my card. I sent an e-mail inquiry last Monday and they finally sent me an e-mail back on Friday, apologizing and stating that they would send a temporary card.

I got my temp card today with an 8 digit handwritten membership number. . .I tried to log into the AAA website with it and the website states that I need a 9 digit membership number.

I've sent another e-mail but surely it shouldn't be this difficult to join!

Peggy

 

[nativetxn]

I had absolutely no trouble signing up for AAA but I didn't use an online registration, I just used an old fashioned telephone

Hope you get this straightened out soon.

 

[crazelion]

I had no trouble joining AAA either. I just went to there office and apply.

 

[Kitty 34]

We didn't have any trouble either but we also joined via the telephone.

 

[Annie&Hallie'sMom]

AAA is great for getting maps, and you certainly want them there if you need them, but some of their customer relations stuff really stinks. I know I always seem to have trouble navigating their site. You can get trip tiks on line now, but I wanted some additional maps and it wouldn't let me do that. So I thought I would be smart and go to the local office. Well, all the guy did was type in some information and said I would get my package in 3 weeks. The whole point of going to the office was to avoid the big package.

Like I said, they are a great resource, but sometimes I just have to wonder...

 

[peg2001]

Thanks for the responses. I've learned my lesson. It is NOT always easier to just do it online.

Peggy

 

[issa]

had no trouble signing up online, was reallly happy with thier service

 

[Luv2Roam]

I have joined by mail and in a AAA office.
The only problems I am running into a rather minor now.
We lived in Nebraska, so were under AAA Nebraska.
Reasonable so far, right?
Well find out for whatever reasons AAA NE had three accounts set up for the two of us.
We moved to FL, and I went to the AAA office to change address. I was told in the NE and Kissimmee (sp?) FL offices that our NE membership would transfer to FL. (We renew by November '04.)
I received a new FL AAA card in the mail.
Not DH.
I called the AAA 800 number yesterday. I was told just the opposite of what the two offices told me.
Long story -- but at least we are covered by AAA. It's between the two offices to duke it out if we require their towing services.
I have a AAA FL card. DH has a AAA NE card.