HARD ROCK HOTEL information

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I just called to reserve a cabana for our May trip (GOT #10 :cool1:) I just mentioned that I had an all access pass and the lady informed me that I get a discount off the cabana price. This may be common knowledge, but I hadn't seen that on these discussions about the all access pass.
 
Hi! I'd like to ask a question about HR Club - Is there mini-bar in room? Can't imagine why there would be but curious- #2 - do they have Kerug coffee makers there (RPH had them on Club floor). What floor is Club located on & What view are the rooms?
 
everylastbreath said:
Hi! I'd like to ask a question about HR Club - Is there mini-bar in room? Can't imagine why there would be but curious- #2 - do they have Kerug coffee makers there (RPH had them on Club floor). What floor is Club located on & What view are the rooms?

I would also like to know this :)
 
Right now we are booked for garden view 8/12-8/15. Looking at changing that to 8/19-8/22 as it brings the room cost down quite a bit. Bummer is I will lose my $99 tickets but since we won't be at the parks more than 2.5 days, the room savings outweighs it by quite a lot.

here is my question.

Package prices are equal between the Harry Potter (three broomsticks breakfast) standard room OR garden view no HP package. Reservation is for 2 rooms.

What would you choose? View with hope for an upgrade to Pool view or Breakfast with hope of an upgrade to garden or keep the garden as the chances for a real upgrade at check-in are laughable.

I have the paid version of the card. Which, even if I don't get an upgrade seems worth it to me but an upgrade would be really good!

thanks!
 

hi,
please could someone let me know if a standard room at the HRH provides tea/coffee making facilities, also would there be enough toiletries provided for four of us for two nights or should I pack my own?
Thanks
 
There is a coffee maker in the room with those capsule like containers for coffee, like the Tassimo machines we have. You get a selection of coffee and a herbal tea, plus milk. No facilities to make a normal cup of tea.

You get toiletries when you have used up the ones in the room each day. Small bottles. We don't take any toiletries with us and just use the Hard Rock's for our holidays.

It is a fantastic hotel, we have stayed there twice and twice at the RPR if you need any other info let me know. Back again in June to the Hard Rock.
 
There is a coffee maker in the room with those capsule like containers for coffee, like the Tassimo machines we have. You get a selection of coffee and a herbal tea, plus milk. No facilities to make a normal cup of tea.

You get toiletries when you have used up the ones in the room each day. Small bottles. We don't take any toiletries with us and just use the Hard Rock's for our holidays.

It is a fantastic hotel, we have stayed there twice and twice at the RPR if you need any other info let me know. Back again in June to the Hard Rock.

thank you :flower3:

Another question....would we be able to take the drinks out of their mini-fridge while we are there and put our own bottles of water in, or should we buy a cheap coolbox at Walmart?
 
We have never asked for it to be unlocked, very very expensive so thought it best to keep it locked. I know a special maid comes each day to check to see what has been used. We just used an ice bucket and put a few bottles in for our return.
 
Hi everyone, I just booked our first Universal stay at HRH and being a Disney veteran, I am starting my research and planning now for our trip in November. I actually just finished reading through this ENTIRE thread (lol) and have a couple questions that I didn't see asked.

1. Would like to make reservations for the character dinner while we are there. When can you start making reservations?
2. It will just be me and my 3yo on this vacation. He is well-behaved, will he be able to eat in the kid area at The Kitchen? (Hoping I may get a moment to sit and eat a meal and relax)
3. Are there any perks for little ones? I read somewhere about gifts?
4. If you are receiving a discounted rate, are you able to use the All-Access Membership?

TIA and look forward to planning my vacation!
 
How did this thread get un-stuck? Used to be a sticky.
 
Hi! I'd like to ask a question about HR Club - Is there mini-bar in room? Can't imagine why there would be but curious- #2 - do they have Kerug coffee makers there (RPH had them on Club floor). What floor is Club located on & What view are the rooms?

club floor is 7th floor.
your hotel key will be coded to allow the elevated to go to that floor.

view vary.
some great park views, front of the building rooms have the view of the entrance lawn, some views are of the pool, or water taxi area or garden views.

i think all the pool and park views are the best.


I would also like to know this :)

hi,
please could someone let me know if a standard room at the HRH provides tea/coffee making facilities, also would there be enough toiletries provided for four of us for two nights or should I pack my own?
Thanks

the kerug makers are at all the 3 onsite hotels.
if you want more housekeeping staff will provide it for you.

punch the star key on the phone and you will reach a TM that will help you with anything you need.

i do not like flavored coffee or tea.
last year i asked housekeepers to give me only one type and at least 7 of them each morning.

they did.

same with toiletries.
if you need more, call on the star service button/phone.
no matter what time it is, you will receive what you requested free.


thank you :flower3:

Another question....would we be able to take the drinks out of their mini-fridge while we are there and put our own bottles of water in, or should we buy a cheap coolbox at Walmart?

i never advise anyone to use the mini bar in the room.
i always decline the use of it at check in.

i have had friends that did use the mini bar for their water and sodas.
they had to take out items already stocked in there in order to put their items in.

they were charged for usage of the removed items even though they were placed back in each evening by the guests.

friends did get the charges taken off their check out bill.

the maids check everything in the mini bar each day on a check list.
if they don't see it in there, they make a note of it.

go to publix and buy the $4 stryofoam chest.
fill it with ice at the floor you are staying.

leave the ice chest in the bathtub during the day when you are not in the room.
housekeeping is used to this and will work around it.


Hi everyone, I just booked our first Universal stay at HRH and being a Disney veteran, I am starting my research and planning now for our trip in November. I actually just finished reading through this ENTIRE thread (lol) and have a couple questions that I didn't see asked.

1. Would like to make reservations for the character dinner while we are there. When can you start making reservations?

character dinners dates vary at each hotel.
in each hotel main dining room is where the characters will be on certain days and times.
you order off the menu and the character interaction is a freebie thrown in for the family enjoyment.

i have never reserved a setting at the Kitchen very far in advance.
if i do make one, i do that once i am at the hotel.

you can go to any of the hotels for the character dining.


if you want the character breakfast, that is at confisco grille in IOA/port of entry area.
you can make those a few months out if you wish.
never had issues getting them once i was there.


2. It will just be me and my 3yo on this vacation. He is well-behaved, will he be able to eat in the kid area at The Kitchen? (Hoping I may get a moment to sit and eat a meal and relax)

yes.
chose a table near that section so you can keep an eye on him.
i only say that in case (s)he would be shy not seeing you while there.


3. Are there any perks for little ones? I read somewhere about gifts?

i have taken my boys at different times of the year and they have always received trinkets, toys, etc at check in time.

ask when you check in if they have any welcome gifts available for little ones.

don't worry about bringing pool items.
they have plenty there that all kids can borrow.

many peeps leave the bought water play items at the hotel once they leave.


4. If you are receiving a discounted rate, are you able to use the All-Access Membership?

i have used my all access card for a free upgrade even when i had a discount for the room.
is that what you are asking?


TIA and look forward to planning my vacation!

i have stayed at HRH over 22 different times.
i'm sure you will like the place.

i have now moved over to a different onsite hotel that i call home for this year.
 
Does anyone know how to find out the schedule for HRH movies for June? And are there any other activities at the hotel (besides the pool) that teenagers would be interested in?:woohoo:
 
This thread has been very helpful. We are planning our first trip to Hogwarts, um, Universal for this September. We like the look of HRH, so we'll be staying there.

Good to know about the minibar. I was wondering if we could use it as a fridge, but I see that's not an option. We have a collapsible cooler that folds flat. We'll bring that in our suitcase. Incidentally, anywhere closeby that we can buy water and/or soda? We won't have a rental car and plan on taking Mears from the airport.

Also, I notice that the coffeemaker is a Keurig. Is the coffee provided and if so, is it complimentary? If not, we can bring some from home since we have a Keurig.
 
Yes, coffee is complimentary and is refilled once a day. There are a few different varieties of coffee and one herbal tea. Can you buy the capsules in shops over there? As I quite fancy drinking chocolate if they make that or just normal tea.
 
Is there anywhere on-line to find out which movies will be playing in June?:cool2:
 
Yes, coffee is complimentary and is refilled once a day. There are a few different varieties of coffee and one herbal tea. Can you buy the capsules in shops over there? As I quite fancy drinking chocolate if they make that or just normal tea.

If you have a Bed Bath & Beyond or a Khols anywhere near you or maybe find one in Orlando they have a large variety of the Keurig coffee products that you can purchase. I picked up a yummy Cafe Mocha one at Kohls the other day. You can also pick them up on Amazon as well, I buy bulk from there once in awhile for the one at the house. :cool1:
 
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