handicapped guests at universal?

[darrendman]

What do the parks do to help out those not able to wait in line with special needs. Any info would be appreciated.

 

[ky07]

What do the parks do to help out those not able to wait in line with special needs. Any info would be appreciated.

They will let you go thru the express pass line to bypass the lines and all you have to do is tell the attendant that stands out front and if they are in a wheelchair they usually tell you to come to the express line.
Hope this helps

 

[macraven]

you should go to guest services for information.
they have different set ups based on your individual needs for enjoying the rides and attractions in the parks.

when i used the handicap access set up, i received a card that had the indication of what was needed for me.
that way, i did not have to explain my situation each time i went to go on a ride.

i used the elevators for some of the rides as i had to avoid steps/stairs.

Gs will help you with your needs and any limitations you may have.

 

[mamaminnie]

If you go to guest services when you arrive and explain your needs, they give you a pass similar to Disney's GAC.

I **think** that most of the normal lines are wheelchair accesible.

 

[Timmy Boy]

They will let you go thru the express pass line to bypass the lines and all you have to do is tell the attendant that stands out front and if they are in a wheelchair they usually tell you to come to the express line.
Hope this helps

Not quite. All the regular lines at Universal are wheelchair accessible, and biding by ADA laws, we cannot treat anyone differently if they are in a wheelchair. So if they do not have a pass from guest services, then they will be going through the normal line.

If you are traveling with a wheelchair, go to guest services and explain your situation, and they will print you out passes they seem to be fit. Present them to the greeter at each attraction and they'll tell you where to go.

 

[phamton]

Universal has GAP (Guest Assistance Passes). You do not need a doctor's note. Just be able to tell them what assistance you need at Guest Services.

Both parks are ADA compliant and, as such, are wheelchair accessible. There is seldom a need for a separate line for wheelchairs as the wheelchair just goes through the regular line.

There are several types of GAP offered:

Stroller as a wheelchair (you can take your stroller right through the line without transferring to a wheelchair)

Show GAP (Special seating at shows--usually right up front for visually or hearing impaired)

Stairs GAP (for those rides that have stairs in the queue, you can use the elevator)

Familyroom GAP (where you wait in an airconditioned room with a few other family members while the rest of your family goes through the queue--then you join them at the front of the line)

Express GAP (which is essentially like a fast pass at Disney all day with a 6 people maximum)

VIP Gap (back door access--mostly for Make a Wish Kids or Give Kids the World)

 

[ky07]

Not quite. All the regular lines at Universal are wheelchair accessible, and biding by ADA laws, we cannot treat anyone differently if they are in a wheelchair. So if they do not have a pass from guest services, then they will be going through the normal line.

If you are traveling with a wheelchair, go to guest services and explain your situation, and they will print you out passes they seem to be fit. Present them to the greeter at each attraction and they'll tell you where to go.

The reason I commented on the wheelchairs was due to when we went with my father-in-law he had prosectic legs so they sent us thru the express line but needed to say that was sometime ago and sorry if I gave the wrong info
Just trying to help

 

[the Dark Marauder]

Familyroom GAP (where you wait in an airconditioned room with a few other family members while the rest of your family goes through the queue--then you join them at the front of the line)

Let it be known that I, the Dark Marauder, personally dislike this pass.

Not because of what it is, but because it often confuses the people who receive it. IMHO, they should just get an Express GAP.

That's just me, based on my experiences.

 

[Sleepy]

Sorry to semi hijack the thread.

We are taking my parents on our next trip. My father uses a wheelchair and has heat issues. We are staying ONSITE and have before, so I know how that works, but we did not have anyone with special needs on those trips, so this is new territory.

I know that onsite means we have express and the lines are usually so short we are always inside to "wait". Would a GAP be necessary in our situation? I just want to be prepared and make this trip as painless as possible for everyone.

 

[macraven]

Sorry to semi hijack the thread.

We are taking my parents on our next trip. My father uses a wheelchair and has heat issues. We are staying ONSITE and have before, so I know how that works, but we did not have anyone with special needs on those trips, so this is new territory.

I know that onsite means we have express and the lines are usually so short we are always inside to "wait". Would a GAP be necessary in our situation? I just want to be prepared and make this trip as painless as possible for everyone.

sleepy, i would suggest that you talk to guest services when you get to the park and have them work something out that will be best medically for your father.



since universal would want to work with you to meet the group's needs, i think only the guest service department could answer your question.
they have various ways to accommodate a family when a special needs request is made.

there was a post previously made by phamton that listed some of the passes that are given out.

if you do not see your father's need being met by those passes, i suggest you talk directly to Guest Services in the park.

if you do not want to wait until the day you arrive at the park, you can call them for more information.

if you go when the temps are low or limited crowds, that might help the situation.

hth

 

[Metro West]

Universal has GAP (Guest Assistance Passes). You do not need a doctor's note. Just be able to tell them what assistance you need at Guest Services.

Both parks are ADA compliant and, as such, are wheelchair accessible. There is seldom a need for a separate line for wheelchairs as the wheelchair just goes through the regular line.

There are several types of GAP offered:

Stroller as a wheelchair (you can take your stroller right through the line without transferring to a wheelchair)

Show GAP (Special seating at shows--usually right up front for visually or hearing impaired)

Stairs GAP (for those rides that have stairs in the queue, you can use the elevator)

Familyroom GAP (where you wait in an airconditioned room with a few other family members while the rest of your family goes through the queue--then you join them at the front of the line)

Express GAP (which is essentially like a fast pass at Disney all day with a 6 people maximum)

VIP Gap (back door access--mostly for Make a Wish Kids or Give Kids the World)

Very good information!