Flitterific
DIS Veteran
- Joined
- Aug 13, 2009
- Messages
- 631
That's great, though - at least the news is getting better! One or two more calls and hopefully the answers will be consistent!!! I wasn't sure if DLR would be able to handle the discounted tickets in the same way - viewing them "as money," as was told to me about my OD/OP tickets - but it sounds like (from what Raelene told you) that it may be okay!!I would think that, as long as it's a situation where DLR is not losing any money, and basically you are just exchanging two tickets for another type of ticket (the AP) and paying the difference after that, it shouldn't harm them to do it. But it is a slippery slope. Some of those CMs simply don't want to do it, even if it's allowed - and based on the grouchy CM who had been there for 35 years, it seems some of them don't even want to check to see if they can do it.
I understand the grouchy CM had been there for 35 years - and that says a lot. I'm sure she's a great employee and has lots of knowledge and knows a lot of inside scoop. But she's also been at DLR long enough to know that some CMs are totally unaware of some of the things they can do or can not do. It seems like it would have been the right thing for her to do to just humor you and say, "Let me ask another CM here if it's allowed," or "Okay, I'll check with the Bank just to confirm."
Anyway, keep us posted on the next call to DLR!Of course, I am especially interested because I have done this swap thing twice before and I may need to do it again at some point. So I need to keep up to date on whether they are still allowing it or not.
Sherry - I totally agree with you. That grouchy lady could have at least pretended to do it and I'd feel better. She was so not Disney-like


Anyway, I called again today and spoke with Naeemah. She told me that as long as the tickets are unused and have a cash value to them, I can use them to swap for an AP. I think I will call one more time to ask which value of the ticket gets applied to the AP (i.e. the full value or only the discounted value). Hopefully it's the full value so I can save some money. Otherwise, I'm not going to even bother with it since it'll only create more problems than not. I'll keep you guys posted
