Nope, nothing special to Indy.
Hmm...I called the Disneyland Tickets number (714) 781-4400 and spoke to a lady who was kind of grouchy. She told me that you can only "upgrade" to with one ticket and that Disneyland does not allow someone to use two tickets toward an "upgrade". I told her that I know someone who has used two unused tickets to "swap" for an AP before and she told me that Disneyland does not allow it. I asked if she could call the DL Bank to double-check and she told me that she has worked in tickets for 35 years and knows for a fact that it cannot be done. Ugh...so rude! Too bad I didn't catch her name
But yea...I think I will try calling later today or another day and hope that I get a more helpful CM
Hmm...I called the Disneyland Tickets number (714) 781-4400 and spoke to a lady who was kind of grouchy. She told me that you can only "upgrade" to with one ticket and that Disneyland does not allow someone to use two tickets toward an "upgrade". I told her that I know someone who has used two unused tickets to "swap" for an AP before and she told me that Disneyland does not allow it. I asked if she could call the DL Bank to double-check and she told me that she has worked in tickets for 35 years and knows for a fact that it cannot be done. Ugh...so rude! Too bad I didn't catch her name
But yea...I think I will try calling later today or another day and hope that I get a more helpful CM
I mean, let me clarify - she may not be wrong in that they don't allow it. Perhaps DLR does not allow it now. (Remember I told you the last time I did a swap in October of last year, the CM at the ticket booth - while very pleasant and nice - said she had to check with the supervisor because they aren't supposed to allow it.) Maybe they finally decided to stop allowing it once and for all, but this CM you spoke to seemed unwilling to even check with the DL Bank to see if it was ever accepted in the first place! Clearly it was. I did it on two separate occasions - once for an AP and once for 3 Park Hoppers.
...And yes, I was talking about combining the LMT tickets with the GAD tickets toward a PAP upgrade. I saw on another post that someone called Disney and they said it would be okay for her to combine the PHs that she won on a radio contest with her GAD tickets toward the upgrade for an AP so I was hoping I could do the same if I got LMT tickets on top of our GAD tickets
Thanks guys for saving me some $$. I did not realize that Disney VISA holders were eligilble for the discounted ticket price. I'm pretty sure this was not true at WDW when we went to the Christmas party last year. Anyway, I ordered our Halloween party tickets today and I'm super excited.:
For some reason, that strikes me as an amusing image!!
Thank you.
Yes, definitely keep trying until you get someone who isn't locked into that mindset. Because...quite frankly, even though the grouchy CM has worked in tickets for 35 years, she is wrong!
Now there may be allowances because of the kinds of tickets I had, which had no expiration dates on them as well as being unused, and they were not discounted tickets. They were full price. Perhaps combining the GAD and the LMT tickets together would not be allowed. But this CM you reached on the phone seemed like she didn't want to acknowledge that it had ever been done with any kinds of tickets. It doesn't hurt DLR in any way to do a swap with one day/one park tickets - they aren't losing any money at all. But the rules for the GAD or LMT tickets may be different.
I remember that one of the CMs I got on the phone last year told me that some CMs are aware of certain things DLR is allowed to do or not do, and other CMs have no idea that certain things are allowed or not allowed. So it's entirely possible that this 35-year CM has no clue they can do such a thing because she's never personally had to do it for a customer, OR it's possible that DLR no longer allows a swap and the CM just doesn't know that it was ever allowed it in the past.
I wish I could recall the name of the CM I spoke to who helped me on the phone and took the time to check with the Bank. I may have put her name in my TR somewhere. Why do I think it was Janelle? Something with a 'J,' I think. I'll have to check my TR from last year and see if I can find her name when I have time. If I can think of the CM's name, maybe you could even ask for her specifically.
Thanks everyone! So I called back today and spoke to a CM named Raelene. She was a lot nicer than the grouchy lady I spoke with on Friday. Anyway, she said that as long as they are two unused tickets, I would be able to swap them for an AP. However, I think I'll take jenergy's advice and go with the 3 out of 5 rule. I'll let you guys know the outcome
I would think that, as long as it's a situation where DLR is not losing any money, and basically you are just exchanging two tickets for another type of ticket (the AP) and paying the difference after that, it shouldn't harm them to do it. But it is a slippery slope. Some of those CMs simply don't want to do it, even if it's allowed - and based on the grouchy CM who had been there for 35 years, it seems some of them don't even want to check to see if they can do it. Of course, I am especially interested because I have done this swap thing twice before and I may need to do it again at some point. So I need to keep up to date on whether they are still allowing it or not.
