Half of my Magic Bands disappeared from MDE

[zapple]

I was going to manage my magic bands for my upcoming trip and saw that about half of my and my husband's bands are missing, including ones that I know were active on my September trip. They're not just inactive, they're gone. If I try to re-enter the number it says it's already linked to someone. I didn't check before our last trip to see if this was happening, but I didn't have any band problems then. Is this happening to anyone else?

 

[Tormania]

I just checked ours this past weekend and ALL of our Magic Bands, going back to 2013 and earlier, are still linked to us in MDE.

 

[kanerf]

Yes, I have like 23 in my account. Some have been deactivated, but many are still active. Since they are not fingerprint scanning right now, potentially anyone could use an active magic band to get into the park.

I wonder what would happen if you went into say MK and had friend with one of your other bands go into a different park?

 

[skeeter31]

Did you just stay at a resort recently? I know front desk CMs have recently gotten the ability to delete magicbands from your account. You used to have to call the call center IT support to do it. When I was at OKW last week the front desk CM asked me if I’d like him to delete the inactive ones off my account and he did. So if you had some inactives, the front desk CM may have just taken it upon themselves to delete them. They should have asked first, but if you were having magicband issues, they may have thought this would help.

 

[Wood Nymph]

I was going to manage my magic bands for my upcoming trip and saw that about half of my and my husband's bands are missing, including ones that I know were active on my September trip. They're not just inactive, they're gone. If I try to re-enter the number it says it's already linked to someone. I didn't check before our last trip to see if this was happening, but I didn't have any band problems then. Is this happening to anyone else?

All of our bands that I had marked as inactive were gone when I checked this summer. I usually mark the bands that I am not taking on a trip as inactive. We each had three bands marked as active and those were the only ones we have left now. It is rather annoying because I had decorated some of mine with vinyl covers and those were gone.

 

[zapple]

Did you just stay at a resort recently? I know front desk CMs have recently gotten the ability to delete magicbands from your account. You used to have to call the call center IT support to do it. When I was at OKW last week the front desk CM asked me if I’d like him to delete the inactive ones off my account and he did. So if you had some inactives, the front desk CM may have just taken it upon themselves to delete them. They should have asked first, but if you were having magicband issues, they may have thought this would help.

I stayed less than 2 months ago and didn't have any problems. I've never had a problem with bands. Some of the missing ones are ones that were active and used on our last trip. Two of these are limited edition bands so I'm going to be really upset if they're now gone. I hope they're still in the system and a glitch is making them invisible to me.