Hair Color-WWYD?/Vent

[wgwtgb]

So I went to my regular hair stylist yesterday to have my normal services (hi-light, low-light, and cut... well trim). I've been going to the same stylist every 6 weeks for the last 9-10 years.
Here is my vent: Last time I went, I was happy with the low-lights at first..they matched my natural color (chestnut brown). Then, as the weeks went on, the color lightened to almost a copper color. So yesterday when I went in I told her that I was unhappy with this and asked what could be done to prevent this from happening again. Her answer: I DON'T KNOW!!!! I was in shock!! How can she not know? She did go to school to do this!!! I would have done whatever she suggested, but she didn't suggest anything!!! So I just had her do hi-lights, but it is extrememly too blonde-which is why I get the low-lights!!!
I don't want to "break-up" with her over this for several reasons: #1) I will see her around town and it will be awkward (please don't burn me on this... I know I should get what I paid for)
#2) It's my hair... I can't just trust anyone with my hair!!!
#3) In the 10 years that I have gone to her she has never gone up on price for me... even when the salon suggested everyone go up. I pay $55.00 for hi-lights, low-lights and a cut/trim... I know, cheap huh????!!!!!!
What should I do?????? I feel like I expressed that I was un-happy with the low-lights but that I didn't want it to be so blonde.
Do I try to find someone else???? Can I go back after going to someone else? What would I say if I did????

 

[The Mystery Machine]

Do you get highlights/lowlights every 6 weeks?

 

[HM]

Ask her to find out how to deal with the problem and keep going to her if she finds a solution. She must have resources she can turn to. The price you pay is awesome and I can see why you don't want to stop using her.

 

[Kae]

ok first how gray are you if at all? What is your natural color black being 1 super blond 10. I have brown hair all most brunette I would call my self a 5 maybe 4. Are your lowlights lighter than your natural color?

Kae

 

[tlbwriter]

First, call her right now and say "I thought I could live with these highlights yesterday, but now that I've seen them in different types of light, there's just too much blonde. I need the whole thing toned down." Any stylist worth her salt will fix it, for free. Especially since she didn't give you what you asked for in the first place.

Second, ask what type of color she is using on your hair. Does she need to use something more permanent?

Third, start using a color-protecting shampoo, if you're not doing that already. Ask her to recommend one.

 

[wgwtgb]

Do you get highlights/lowlights every 6 weeks?

yes

 

[wgwtgb]

ok first how gray are you if at all? What is your natural color black being 1 super blond 10. I have brown hair all most brunette I would call my self a 5 maybe 4. Are your lowlights lighter than your natural color?

Kae

no gray... 1 or 2 gray hairs every now and again. I would give my natural color a 5 also. My lowlights have usually been about a 5 but the last 2 times they have turned copper!

 

[The Mystery Machine]

I would do a little investigative work then. Here is a site that list possible problems and solutions.

I would try and work with my stylist BEFORE I tried to jump ship. There are many possible causes.

http://www.howtodothings.com/fashion-personal-care/how-to-fix-damaged-brassy-colored-hair

 

[kwelch10377]

She may have went to school for this, but I'm sure they don't teach how to handle every single scenario that may happen and this is something that obviously never came up. I'm not sure how you expected her to answer if she didn't know why it was happening and what to suggest to prevent it. Many times you pay for the expertise in addition to the service and since you are paying a pretty low price, you are also paying for a low amount of expertise.

I googled and came up with this:

"Somtimes if highlights/lowlights turn copper color at home it can be the water if you have hard water and it is not treated.

Another situation could be overprocessed hair. If all your hair is lightened and over processed then the lowlight color will not hold because the hair cuticle is over processed and open. The color simply slips out and fades away.

Express your color concerns to your hair designer and have her give your hair a really good deep conditioning treatment to help close the cuticle before you receive your next color service.

If your designer is using semi permanent color for your lowlights instead of permanent color it can have a tendency to fade quickly.

At home shampoo with a good hydrating shampoo and conditioner to maintain proper moisture in hair. Your hair is made of protein called Keratin, you can use a protein spray after you shampoo/condition and towel dry your hair. Just lightly spray it on your hair, comb thru and leave it in. Protein spray will help strengthen and protect your hair. Especially good in summer months with sun exposure. Many product lines, even inexpensive ones like Aussie have protein spray."

 

[wgwtgb]

I would do a little investigative work then. Here is a site that list possible problems and solutions.

I would try and work with my stylist BEFORE I tried to jump ship. There are many possible causes.

http://www.howtodothings.com/fashion-personal-care/how-to-fix-damaged-brassy-colored-hair

Thank you. I just looked at this site and it seems as if this is what applies to me:
If you have been turning your hair blonde for a long time and decided to add color, your hair color may faded out fast and may turn brassy since your hair:


•May have become overly porous and can no longer hold color
•Might have become over processed and is continuously oxygenating.
Solution:

•Look for a reliable line of shampoos and conditioners that can help recondition your hair and improve porosity.
•Neutralize the brassy color by using a shampoo, conditioner or toner with blue undertones like shimmer lights. The blue tones counter the rust tones and harsh yellow color in your hair.

It seems like it's saying that all I can do is shampoo and condition to help the problem!! does that seem right?

 

[Christine]

Thank you. I just looked at this site and it seems as if this is what applies to me:
If you have been turning your hair blonde for a long time and decided to add color, your hair color may faded out fast and may turn brassy since your hair:


•May have become overly porous and can no longer hold color
•Might have become over processed and is continuously oxygenating.
Solution:

•Look for a reliable line of shampoos and conditioners that can help recondition your hair and improve porosity.
•Neutralize the brassy color by using a shampoo, conditioner or toner with blue undertones like shimmer lights. The blue tones counter the rust tones and harsh yellow color in your hair.

It seems like it's saying that all I can do is shampoo and condition to help the problem!! does that seem right?

Your problem is probably what you found out (above). You are hightlight too much too often.

My friend goes every 6 weeks also and it gets kind of funky after awhile. I was also doing this and found that I had to back off a bit for the same reasons.

If you get very "blonded" with the highlights, when the add the lowlights in it does not hold as well as if it were done of your natural color. You probably need to back off the highlights to give you natural color a chance to grow in.

I have this routine:

All over highlight
5-6 weeks later--cut
5-6 week later--cut (hair getting very brown at this point)
4 weeks later--partial highlight and cut
5-6 weeks later--partial highligt and low lights

After this I sort of start all over again.

 

[MELSMICE]

If it's a "fading of color" issue, my stylist told me to use sulfate-free shampoo - specifically L'Oreol EverPure.

I wash every day - sometimes twice on days I teach dance & while the color still fades because of this, it doesn't fade as much.

 

[Christine]

If it's a "fading of color" issue, my stylist told me to use sulfate-free shampoo - specifically L'Oreol EverPure.

I wash every day - sometimes twice on days I teach dance & while the color still fades because of this, it doesn't fade as much.

This too for me. I have always used Alterna Caviar which is sulfate free. I'm sure it makes a difference.

 

[wgwtgb]

Your problem is probably what you found out (above). You are hightlight too much too often.

My friend goes every 6 weeks also and it gets kind of funky after awhile. I was also doing this and found that I had to back off a bit for the same reasons.

If you get very "blonded" with the highlights, when the add the lowlights in it does not hold as well as if it were done of your natural color. You probably need to back off the highlights to give you natural color a chance to grow in.

I have this routine:

All over highlight
5-6 weeks later--cut
5-6 week later--cut (hair getting very brown at this point)
4 weeks later--partial highlight and cut
5-6 weeks later--partial highligt and low lights

After this I sort of start all over again.

Thank you... the only question I have is do your roots look really bad with this long between hilights and lowlights??

 

[ENSOCK]

It is awkward when you run into your "ex" stylist. My ex's worker asks me every time I see her when I am coming back. Ummm never? I just make up excuses that I can't seem to get to her. I loved the way she did my hair but she is never there and would not work with me.

Good luck! I would rather change a doctor then my hair stylist!!

 

[C.Ann]

I'm surprised she didn't suggest some kind of toner.. Whenever DD has had a problem they were able to fix it by using the proper toner for the problem..

Good luck!

 

[Kae]

See what volume of Proxide she is using. I would go no higher then 10vol. you are about my color and if I use anything above 10 it lifts enough to cause the copperness as it fades. Another thing is she could try a non-lifting color for your low lights.

Kae

 

[tlbwriter]

She may have went to school for this, but I'm sure they don't teach how to handle every single scenario that may happen and this is something that obviously never came up.

If fading/changing of color never came up in her training, she must have gone to a really bad school!

 

[Christine]

Thank you... the only question I have is do your roots look really bad with this long between hilights and lowlights??

No, but I have VERY layered hair and it's short so it all just kind of grows out and gets darker all over. I don't have a line where it's blond and then it's brown. It just gradually gets darker and darker. I could see, if you had hair that was mainly one length, that this would be a problem.

 

[wgwtgb]

Thank you to everyone! I did go to Sally's and get Clairol Shimmer Lights shampoo to start using. I can't believe that you guys know so much (toner, 10vl, etc) and she may not have. I really need to do my research and know what someone is putting in my hair for this to never happen again. I'm going to call her tomorrow and ask some questions based on what you guys have offered and then decide if we're going to "break up" based on her responses. Thanks again everyone!!!