Guest or Cast please help with contact information

[ctlogistics]

We visited the WDW resort over the Thanksgiving weekend. We have gone every year since our daughter was four (she's 15 now) and her must-see has always been the Osborne Family Lights. She was heart broken to find out they were going away and during our walk-through she started tearing up. Note: My daughter is not a sentimental person, but this really got to her. A very kind cast member pointed out a gentleman in a headset and said to talk to him. The cast member stated that he was in charge (he may have said president) of Hollywood Studios entertainment. This person was so beyond nice to my daughter, putting his arm around her and explaining he too was very sad to see the lights go. He then asked her which song was her favorite and called operations to replay that song again. It was close to closing and it was already out of the rotation for the night.

My daughter would really like to write him and thank him. I believe his name was Bob and our visit was the night of 11/27/15. If any has any idea of who this gentleman is and contact information, or point me in the direction of a list of Hollywood Studios park management it would make my daughters Holiday. I tried guest relations but they could only find a general correspondence address.

Thank you for reading my long-winded question. We really appreciate any help that anybody could provide.

Happy Holidays,
J Thompson

 

[Ciji]

That's so very sweet. I'm so glad they were able to do something special for your daughter.

Our youngest missed traveling with us when we were there to see the lights. We only make it there about every 5 years. When I mentioned to her the other day that this would be the last year, she was very upset. I'm hoping that somehow Disney finds a place for the lights, eventually. They've definitly been a big draw and they make so many people happy.

I hope you are able to pass along your appreciation for the experience. The people who go the extra mile may not *need* the encouragement but it sure brightens their day to know that it made an impace.

Happy holidays!
Sherron