Guest # on Confirmation is wrong

[WDisneyWLove]

I'm not sure exactly where to post this....we have a group of 9 ppl going in August. My reservation page shows 6 adults and 3 children. However, whenever I made a payment the email confirmation would say 14 ppl. I though it was just a glitch. Then yesterday we got our magical extras booklet and on the front cover it lists our resort, confirmation number and it cleary says party of 14!!! I know I only paid for 9. Do you think its just a glitch? The 2 bedroom villa we have only accommodates 9. I don't even know how this could have happened.

 

[Robo]

I'm not sure exactly where to post this....we have a group of 9 ppl going in August. My reservation page shows 6 adults and 3 children. However, whenever I made a payment the email confirmation would say 14 ppl. I though it was just a glitch. Then yesterday we got our magical extras booklet and on the front cover it lists our resort, confirmation number and it cleary says party of 14!!! I know I only paid for 9. Do you think its just a glitch? The 2 bedroom villa we have only accommodates 9. I don't even know how this could have happened.

Just call 'em.

 

[bumbershoot]

We own dvc and more than once with a two bedroom they've managed to duplicate names on the confirmation so we end up with three of my son and two of someone else, and are over capacity.

It's not an issue.

 

[scrapquitler]

Just give them a call and get it set now so there's no confusion later.