Guarantee doesn"t meen guaranteed!

[kaytieeldr]

But before you arrive, there isn't a "your" room. There are rooms at the hotel; if the rooms are preassigned a couple of days in advance, and you're preassigned to one in which it turns out for whatever reason the current Guests can't leave (example: earlier in this thread, the poster whose mom slipped and hit her head on the floor); or if there is an emergency situation (such as a hurricane) in another area and people who need to be evacuated from the affected area are placed in the hotel where you're going, including the specific room/s to which you've been reassigned... or flights are canceled to departing Guests' destination airports due to weather conditions and those Guests are in the room the resort planned to put you in... why should THOSE people be moved?

Before you answer: See posts 93 and 97, which directly quote material from the Walt Disney World confirmation form received by each of those posters.

It's not just on theirs - it's on eveyones. Turn the paper over and read it some time. It's there. It's standard. Everything is a REQUEST. Even 'guaranteed connecting rooms' are a REQUEST. If there are no connecting rooms available when the Guest checks in, the resort cannot make connecting rooms appear.

It's even possible that all the pairs of connecting rooms are already occupied by parties who needed/requested, due to party make-up, and got, connecting rooms. Most of them checked in yesterday or before that; the rest of them checked in earlier today than the party who expects connecting rooms but there just aren't any left.

NOW who do you make move? Again, before you answer, read the material quoted from the back of the Disney reservation confirmation form, in posts 93 and 97.

 

[mickeyfan85]

But before you arrive, there isn't a "your" room. There are rooms at the hotel; if the rooms are preassigned a couple of days in advance, and you're preassigned to one in which it turns out for whatever reason the current Guests can't leave (example: earlier in this thread, the poster whose mom slipped and hit her head on the floor); or if there is an emergency situation (such as a hurricane) in another area and people who need to be evacuated from the affected area are placed in the hotel where you're going, including the specific room/s to which you've been reassigned... or flights are canceled to departing Guests' destination airports due to weather conditions and those Guests are in the room the resort planned to put you in... why should THOSE people be moved?

The only time when this really becomes an issue is when occupancy is so high that they really need your room. To delve into it further, the scenarios you brought up must be dealt with individually.

If someone hits their head (which is above the case of I just don't want to leave), certain accommodations can be made. Even though that doesn't grant you a legal right to stay in the room, Disney would usually make all efforts to accommodate you in some fashion, whether it be finding a room at another resort if necessary.

In a time of a hurricane, operations change. It's more or less a state of emergency and it's expected that people won't be coming in for their vacation during a hurricane, so people can extend who are stuck at the resort.

If your flight gets cancelled, Disney, again, will make every accommodation to find you a room on property. Again, if 100% of all rooms are booked across property, then there's nothing Disney can do.