Gringotts Ride

[motown21]

I'm heading to Universal tomorrow!! I noticed on the universal app that Escape from Gringotts was delayed for a while today. Does anyone know why? Hoping it will be up and running tomorrow.

 

[okeydokey]

I don't think it is uncommon for that ride to have issues. We were delayed thirty minutes the time we rode it. It had some technical malfunction.

 

[bchbetha]

Ride it first thing in the AM, that's my advice. Day 1 of our visit, we got on 1st thing. Sometime around 11 it closed until the evening due to technical problems. Ride it to start so no worries about missing it.

 

[Disxuni]

It all happens to rides every now and then and I would imagine that no one will really know why it was down. Typically, you get a technical difficulties announcement, or when you approach the ride they'll let people know, but will not give out details. I wouldn't be too worried about it, as typically these issues are fixed within a few moments. Sometimes it is longer of course, but I would imagine that "the ride not being in operation the next day" probably never happens, or rarely happens.

 

[Bluer101]

It's was down along with RRR for most of the day. I don't know why either.

 

[TommyJK]

I have been told that if the ride goes down while you are in line for an extended period, if you go to a Guest Services booth and explain that you waited a long time and then the ride went down, they'll give you an express pass for it to use later in the day when it comes back up.

I never tried it myself as the ride was running the entire time we were there. Perhaps others can confirm if this is true or not.

 

[macraven]

i have been there when they give the express (one time use for the ride )when you are in line inside the building at the loading area.
it listed dates it was valid.
think that is the way to get the rain check for returning for the ride when it goes back up.

 

[Cadiewampus]

It's was down along with RRR for most of the day. I don't know why either.

I have never been in line for RRR that it did not go down

 

[SA mom]

We were there for 5 days during spring break and Gringotts went down at one point every day we were there. On one morning, it didn't open until after 9. Those using early entry waited over an hour. My daughter and I only waited 45 minutes and gave up to explore the shops before the park became too crowded. Another night, it went down around 8:15. Since the park closed at 9 that night, they shut down for the night and evacuated the queue. This ride is amazing, but complicated: roller coaster, spinning cars, smoke, fire, water spray, visual effects, etc. When one thing goes wrong, I guess it takes a while to reset.

 

[babesboo99]

we only rode it during EE it was much easier and not as crowded.

 

[Disxuni]

It doesn't surprise me honestly since back in the day when Universal first opened there were major issues with Jaws and Kong for two examples. Due to the all the technology it had and the functions Kong had (for one example) the ride often had issues. One thing they did in order for it to begin to work more properly, they cut down the functions Kong could perform mechanically.

I think once Universal gets the hang of operating Gringotts, know how to upkeep the ride, and get a good balance of what functions it necessarily needs for the ride to make it a great experience without it being too much, it might not break down as often. I remember when FJ first came out, it often would have temporary break downs as well, and now it seems as if it's a well functioning ride now.

I'm sure it will be the same for Transformers as well, as I know Transformers has this issue as well sometimes (one time I went, the ride was not opened first thing in the morning, and even after over an hour it was still not being able to operate). Once again, because it's a new ride and the massive amount of new technology built into it I would imagine is one of the issues. But like FJ, once they get the hang of it (so to speak), I'm sure will will function just like any other ride.

 

[NavyDad]

We were there this last weekend. Gringotts, FJ and RRR were all down at points all three days. One of the days Gringotts was delayed for 30+ minutes first thing so we spent most of our EE time waiting in line for it.