Got cancellation notice for SDMT on 11/14??

[boxer]

Just got an email from Disney that our 11/14 SDMT was cancelled? What is doing on that they cancelled it? I'm not one to complain, but this kinda sucks since I only scheduled 'one' ride on SDMT during our trip--and now I can't find replacement FP now that this was cancelled.

 

[BMAEC]

That’s awful! I would contact them and see if anyone can figure out what’s going on. I would be livid. We set alarms and get up early 60+ days before in some cases to get these fast passes!

 

[GADisneyDad14]

Just curious, what time was your FP for?

 

[boxer]

8:20

 

[indoshakespeare]

Just checked the website. MK opens at 9 on 11/14

 

[boxer]

Just checked the website. MK opens at 9 on 11/14

8:20PM---I should have noted that in my response, lol.

 

[Cinderumbrella]

Did they give you an anytime any ride as a replacement?

 

[boxer]

Did they give you an anytime any ride as a replacement?

Yes, I got a choice of several rides, BUT I only schedule SDMT one time during our trip, and this just happens to be the one they cancelled. Just having a tough time trying to get a FP for this ride on the other days we are at MK this late before our trip

 

[disneymagicgirl]

OH NO! That is unacceptable. Escalate until they find you an acceptable replacement time on that ride.

 

[boxer]

Literally on the phone with Disney now!

 

[boxer]

UPDATE PLEASE READ---Just got off the phone with Disney CM, and they said that the system has been cancelling various FP's on its 'own', and this was a case of that. They said it will be added back (I just checked by MDE Page, and it has in fact been added back), but I am now concerned that this may happen again. Not sure if they would have added it back if I didn't call?

Please make sure you are checking FP's for any upcoming trip so this doesn't happen to you!

 

[TJA]

UPDATE PLEASE READ---Just got off the phone with Disney CM, and they said that the system has been cancelling various FP's on its 'own', and this was a case of that. They said it will be added back (I just checked by MDE Page, and it has in fact been added back), but I am now concerned that this may happen again. Not sure if they would have added it back if I didn't call?

Please make sure you are checking FP's for any upcoming trip so this doesn't happen to you!

Thank you for the heads up, and I'm glad it worked out for you in the end.

 

[Boulie]

Did they change the hours that night from a 9pm close to a 10pm close? I had a similar cancelation of SDMT on 11/7, when my originally 8:30-9:00 fastpass was cancelled (and I also had to scramble but was able to move stuff around and make it work). But I assumed it was because the park hours moved from 9pm close to 10 pm close, and so that last-hour fast pass needed to be updated because of the new closing time. Maybe that is what happened to you. But still - you’d expect they wouldn’t just cancel ur fastpass and make you start over. I would have expected they would instead just change my fast pass window to reflect the extended hours (instead of the window being 8:30-9:00 it would become 8:30-9:30). I guess that’s something to be on the lookout for in the future.

 

[BMAEC]

UPDATE PLEASE READ---Just got off the phone with Disney CM, and they said that the system has been cancelling various FP's on its 'own', and this was a case of that. They said it will be added back (I just checked by MDE Page, and it has in fact been added back), but I am now concerned that this may happen again. Not sure if they would have added it back if I didn't call?

Please make sure you are checking FP's for any upcoming trip so this doesn't happen to you!

Thank you for the update! So glad it was added back. I’m going to be keeping an eye on ours. Taking screen shots of what we have now too!