It was glitchy for me for a few days last week when I was trying to remove one day from my reservation. I couldn't get past a certain step, so my new dates wouldn't go through. I finally did it via chat and got my new reservation.
Glitches galore today!! We tried to grab our boardwalk std room this morning and it wasn't working until 8:40am. Site was down for maintenance. My husband was able to try 30-40 min later and we were able to snag our rooms for next year's vacation. Really stinks for the people who are trying to grab those super hard to get std bwv studios right now, including us!