ZerasPride
DVC Member Since 2001
- Joined
- Sep 1, 1999
- Messages
- 4,283
Good morning everyone!
I just placed an order with gg this morning and since this my first time, I am a bit nervous. The first glitch came when their system wouldn't accept my credit card but I gave their friendly customer care line a call and they straightened it all out for me.
I am just wondering has anyone used them recently and what was your experience. I assume if we are not at the resort when the groceries are delivered they will leave them with Bell Services, correct? I originally had put in a tip in the box when I tried to use my credit card but I notice once I picked a different option (print and call) and printed out my receipt the tip amount disappeared. I feel bad and would like to tip the delivery person. I guess the only way to do that is to make sure we're around when the delivery is made.
Just wanted to get experienced DVCers recent opinions on their service. I'm sure everything will be fine but I am a worrier (just ask my DH!)
I just placed an order with gg this morning and since this my first time, I am a bit nervous. The first glitch came when their system wouldn't accept my credit card but I gave their friendly customer care line a call and they straightened it all out for me.
I am just wondering has anyone used them recently and what was your experience. I assume if we are not at the resort when the groceries are delivered they will leave them with Bell Services, correct? I originally had put in a tip in the box when I tried to use my credit card but I notice once I picked a different option (print and call) and printed out my receipt the tip amount disappeared. I feel bad and would like to tip the delivery person. I guess the only way to do that is to make sure we're around when the delivery is made.
Just wanted to get experienced DVCers recent opinions on their service. I'm sure everything will be fine but I am a worrier (just ask my DH!)
