BrokeMack
DCL Gold
- Joined
- Nov 16, 2013
- Messages
- 687
Just a note on the cruise terminal employees thing... It's very possible that the employees staffing the terminal aren't Disney employees, which is why they might not be up to Disney-cast-member-quality. I know for sure for the Royal Caribbean sailings from Galveston, the staff doing the check-ins and whatnot work for a third party company called Intercruises. The two cruise terminals themselves are owned by the city of Galveston and operated by the Galveston Wharves, not the cruise lines. The exception to this is the new Royal Caribbean terminal being built right now, which is a collaboration between Galveston and RCI.
This was the case in New Orleans as well, but we found all of the employees to be super friendly and competent.