Oh man...if I had a dime for every time I heard a CM say that, with no one listening!!! We were there from May 28-June 3. I had more dirty looks from people that simply stood, like cows, in the same long line, using one scanner, with scanner lane next to them going unused. So, I just changed lines and used the empty line!! Man, I was unpopular. But, they still stood there.
Same thing at bag check. Use both sides people. But, they didn't. God forbid they line up across from their party!!! So again, I got dirty looks. One guy actually said 'Ah excuse me, but the line is back there!'...to which, happily, the security guy said 'No, she's right. Use both sides of this table.' Aaahhhhhh,