Good point, but the delivery is part of it. A simple "I'm sorry, the DR's are at lunch and we are not allowed to page them" would have worked. I wound up taking my daughter straight to Children's Hospital ER (never realized my minivan could go that fast

) where she was rushed right in. I just know that my allergist has me call in for an allergic reaction. They either see you there where they can help you or send you off to the ER but call the ER to tell them to expect you. I guess I just figured it would be similar procedure. Nope, don't interrupt the lunch

I called the office after we were discharged from the hospital and let them know I was upset that they were unavailable in an emergency and the response I received was less than satisfactory. That is part of the reason we are now with a new practice, and that was one of the things I talked about with the new DR when we met.
ETA- I would never call during off hours for something routine. I've done it accidentally before and just asked when I should call back and normally get the answer, say thanks, and that's it. However, I do think it's fair to expect my call to be taken for an emergency. To me an emergency is an asthma episode, an allergic reaction, or something like the time I pulled something in my neck and couldn't move from the neck down. THOSE are emergencies- sniffles, normal colds, diaper rash, etc...... are not. I do realize that there are people who can't tell the difference and I realize that DR's deal with a lot of BS.