Friends & Family promotion question

[funhouse8]

Hi, I just got off the phone with my friend who is a DVC member. I gave her name to the guide when we first joined. Well she told me after I asked that she never received anything from DVC. We joined in Feb. Can someone tell me when they received this and who I should call on Monday? Thansk, Gina

 

[Chuck S]

It depends upon your friends state of residence as to whether they are eligible to receive anything other than a thank you note. Some states allow DVC to give owners perks/Disney dollars if they refer someone who buys DVC...many states do not allow referral rewards. Also, I think you have to have mentioned your friend at your very first contact with DVC...if you had requested info to be mailed to you, etc., before you gave them your friends name, I don't think they receive a reward.

Call your guide, explain the situation, and (s)he should be able to tell you if your friends is eligible, and if so, what the hold up may be.

 

[funhouse8]

Thanks, I was thinking it was due to the fact we toured DVC a few years back before we bought it. I'll give them a call on Monday & find out for sure.

 

[Judique]

Thanks, I was thinking it was due to the fact we toured DVC a few years back before we bought it. I'll give them a call on Monday & find out for sure.

That's exactly why. Just one phone call where you give your name and request information will prevent a referral fee. I had called and received a packet and a call about 3 years before I actually bought. The guide no longer even worked there, but they had me on file when we tried to have a friend do a referral on me.

 

[RoyalCanadian]

That's exactly why. Just one phone call where you give your name and request information will prevent a referral fee. I had called and received a packet and a call about 3 years before I actually bought. The guide no longer even worked there, but they had me on file when we tried to have a friend do a referral on me.

Not completely true in all cases.

DW and I toured DVC in 1997. We filled out the paperwork showing our interest. I requested DVC information every couple of years after that, including a request in November 2003 which led to our purchase in February 2004. I never gave any name for referral purposes as I didn't even know a referral programme existed, nor did I know anybody who was a DVC member.

I found the Disboards and found some likeminded DVC members out here, including one who was willing to give me all the information I wanted about DVC membership -- the pros and the cons and his family's experience.

I asked my guide if I would be able to list this DIS member as a referral and he did so without hesitation. The DIS member received the referral bonus and shared it with my family as a gift for our first trip home in January 2005.

 

[mickeywho?]

We referred friends last year and received a call from our Guide to say "Thank you" and to say that something special will be in our room waiting for us at our next stay. We're in Ontario and I don't think we're allowed to receive monetary referral gifts from Florida - but I'll be happy with our surprise whatever it is. Even a basket of oranges will be a bonus!