If I'm not mistaken, Rusty is a CM. Perhaps he's speaking truth. Perhaps what he is suggesting is that changes are made in terms of quality. You get your steak but not the same level of quality of steak. I recall there is a famous switch at AKL in regard to Prime Rib. That kind of thing. And also, you are paying rack rate for the hotel. Sometimes that works out okay if you have a lot of "disney adults" in your party (meaning over 10yo) but many parties book the "free dining" without really running the numbers and checking for better discounts for their party. Just is.
We just make a huge deal out of it. Consumers LOVE to see the word "FREE" You really need to do all the math of your different options.
