I have been on the boards for the past 2 months enjoying all the updates and information out here. Like everyone else I have been following
Free dining-FreeDining Part 2 - and now Free Dining Extension threads. I have called Disney 4-5 days a week checking on Pins, Looking in Mail everyday, and just plain hoping for announcement of Offers for Oct-Dec. My BIL calls me a few days back to tell me he received offer in Mail for Free Dining - But hes going on
Disney Cruise in Jan so wasnt going. My parents even had a Room discount under their address but they are not going. Well today I called and checked and NO Pin on my account. I asked for someone to speak with about my frustration in not having anything (ever) and th CM connected me with Guest Services. The gentleman that answered was very nice (like mostly all are) and said unfortunately the Marketing promos have no rhyme or reason they just go out. I thanked him and said I understood, but just felt at a bit of a disadvantage compared to rest of my family that recieved Pins but doesnt go as often. He then asked me to hold while he took a look at anything he may have. About 10 minutes of checking and he said he could provide me FREE DINING for my stay, at my currently booked resort and room type (POR Royal Pool view). I seriously almost keeled over when he said that. He updated my Ressie and I am good to go. I cant say enough about Disney and the extremes they go to ensuring Customer Satisfaction. This is why we go so much and look forward to our time there. Good Luck to all who are still waiting for Free dining - I hope you all make out well.