Leslieloody
Mouseketeer
- Joined
- Mar 25, 2012
- Messages
- 139
After waiting 1 hour and 47 minutes, which I didn't mind too much. Kind of fun to get ready with one hand, the other holding the phone. Anyway, got a CM that didn't know yet that POR and POFQ was excluded. She keep saying, "Yes, it is available. Go ahead and book it." I already had room and tickets at POP. Definite dates due to DD's school. I was worried about pressing my luck with her because of the horror stories of being hung up on or calls dropping. I had to do it, had her to ask a supervisor. Yes, thanks to Black and Disboards,I knew already. She came back and apologized. Would have loved to try CSR, as we've never stayed at a mod. But no rooms for our stay, oct 3rd-11th. Stayed with POP. My total before this phone call was $2,424. The CM said, "Oh, it's going to be a little higher because I have to take away your current discount code." Well, I'm here to tell you, I never had a code. I've asked each time I called. I asked how much was my total now. She said,"It increased to $2,411. Remember, previous total was $2,424. Oh, my!