Forgetting member ID

[APiratesLifeForMe2]

I'm a new DVC owner and had to call member services this morning to make an adjustment to my vacation. I left my member ID at home but was hoping they could look me up some other way and my internet at work was down so I couldnt login and get it. After talking to a cast member she said she couldn't help unless I provided my member id. Luckily I was able to login on my phone after turning off my wifi and get it that way but I'm curious if there is supposed to be another way to verify a member when they don't have their id with them? My husband said when he called once they mentioned the social wasn't a match so they needed other info. Just curious if maybe my social is wrong and I should figure out how to get that corrected since that's what they sometimes use if you don't have your member ID. (Pure speculation)

Thanks

 

[KAT4DISNEY]

Unless you get an unusually willing CM you will need the ID number to speak to MS.

 

[CarolMN]

Won't help if the internet is down, but if you have a login ID & password for the members' website, you can look up your member ID there.

 

[APiratesLifeForMe2]

Won't help if the internet is down, but if you have a login ID & password for the members' website, you can look up your member ID there.

That's what I ended up doing. Just had to turn off the wifi on my phone and it was able to connect using data.

 

[APiratesLifeForMe2]

Unless you get an unusually willing CM you will need the ID number to speak to MS.

Thanks, I was surprised there wasn't another way. Oh well, at least I'll know to be prepared next time.

 

[marx]

Thanks, I was surprised there wasn't another way. Oh well, at least I'll know to be prepared next time.

I have a phone contact for DVC that includes the member ID in the notes

 

[Canadian Disney Mom]

I have a note on my iPhone & iPad with my member ID. I had it memorized at one point by my old age is getting to me

 

[APiratesLifeForMe2]

I have a note on my iPhone & iPad with my member ID. I had it memorized at one point by my old age is getting to me

I might do that! Thanks

 

[DebbieB]

I took a picture of my card and have it on my phone.

 

[mustinjourney]

I took a picture of my card and have it on my phone.

I did the same thing. I also have it in an email that I can locate by searching

On a similar note, I do the same thing for car insurance. Now that I'm thinking about it, I should also do it for health insurance as well.