For those with MDE app trouble...

[rubredvelvet]

I'm new, and a mostly a lurker here, but we just got back from our first trip in sometime and thought I'd share because I see so many MDE problems.

Weeks leading up to our trip, I could not get MDE to load on my phone. App would open but everything would be blank but I chalked it up to being the app. I finally mentioned it to my non-disney planning, SDET husband, and he found out I had my phone in battery saver mode. He turned it off and magically I could change dinning, add and search for fastpasses, etc.

I know there are major issues with the app and won't fix everyones issues, but figured for those that may be having troubles maybe see if that setting is on? I have a Pixel phone and noticed my phone will automatically turn battery saver on, so I had to consciously look to make sure I turned it off when trying to use the app. For me personally last week I had no issues once I turned battery saver off while using MDE at the parks and hotel.

 

[DVC Jen]

sometimes deleting the app and reinstalling it will also help. Disney IT told me that.

 

[Wild4Walt]

We were just in WDW for the last 2 weeks - app worked like a song while I was there. We did has sporadic issues while at home during some of the planning stages but it worked great there.