For those who Ebay..when do you leave feedback?

[moniot]

I am wondering what everyone else does.
I leave feedback for the buyer as soon as I ship the item to let them know. (I also leave them a message)
I leave feedback for the seller as soon as the item arrives to let them know it arrives and that I am happy.
Sometimes I wait forever for feedback in return. Just being nosey

 

[ohiominnie]

As a buyer, I leave feedback as soon as I get my item(s) and there are no problems.

As a seller, I was advised by another big time seller, to enclose the following message on the packing slip....
"Thank you for your purchase. I hope you are happy with the (item name here), the way it was packaged and the speed at which it arrived. If there are any problems, please let me know. If not, please leave me positive feedback. When I have seen that you have left me feedback, I will do the same for you."

This started b/c a lot of the buyers were never leaving feedback for me. I figured at least this way if they are trying to build feedback ratings, they will at least make an effort.

 

[CarolynNC]

I am wondering what everyone else does.
I leave feedback for the buyer as soon as I ship the item to let them know. (I also leave them a message)
I leave feedback for the seller as soon as the item arrives to let them know it arrives and that I am happy.
Sometimes I wait forever for feedback in return. Just being nosey

If I'm the seller I leave feedback as soon as the item is received by the buyer and they email me everything is acceptable. When I send my first email I let the buyer know this is how I handle feedback. I do not require the buyer to leave me feedback first.

When I'm the buyer I leave feedback as soon as I receive the item and find it safisfactory. I do not require the seller to leave me feedback first.

 

[DizneyDogs]

As a seller I wait at least 2 weeks after I send an item before leaving feedback for the buyer if they haven't left me feedback. Otherwise I wait until they leave feedback for me first then that way I know they received the item and everything is fine. Plus it avoids giving them a positive in case there is a problem and they give you a negative especially if it is unwarranted.

As a buyer I leave feedback once the item is received and I am happy, if there is a problem I try to work it out and mention it in the feedback of how they resolved the problem.

 

[tlbwriter]

As a seller, I never leave feedback until the transaction is complete. And the transaction isn't complete until the buyer is happy. The buyer notifies me the transaction is complete by leaving feedback, and then I leave mine.

As a buyer, I leave feedback as soon as I receive the item - if I'm happy with it. If I'm not happy, I give the seller a chance to make it right before I leave my feedback.

 

[DMRick]

As a seller, I leave it once the sale is completed. I consider it completed once the buyer has their item and all is well. I use vrane.com to leave my feedback, and they only leave to positives. If someone emails me asking about feedback, I tell them the above. If I didn't use vrane I would leave it once I heard from the buyer that all was well, and not just once the feedback was left.

From eBays tutorial. You can pick and choose what is best for you..here is the gist:

http://pages.ebay.com/help/tutorial/feedbacktutorial/intro.html:

Each member may choose the best approach to leaving
feedback for them. There are different philosophies on
whether the buyer or seller should leave feedback first.
If the approach your buyer or seller takes matters to you,
review the comments left for others in their Member Profile
page to see when they leave feedback. Each member must
decide how best to manage their reputation. eBay's internal
research has shown that sellers who leave feedback upon
payment receive a higher percentage of feedback compared
to those that wait for the buyer to leave feedback first as
confirmation that they are satisfied, but either approach is
acceptable. One reason that sellers leave feedback upon
receipt of payment is that they believe that the buyer has
upheld his or her end of the transaction. One reason sellers
wait until a buyer has left feedback is they take the feedback
as the signal that the buyer is satisfied with the purchase and
no further customer support is needed. Other sellers use
automated tools to leave feedback and wait until feedback
has been left to leave a comment. Regardless of who leaves
feedback first, eBay encourages both members to always
leave appropriate feedback.

 

[Chicago526]

Once I receive an item and everything is okay, I'll leave feedback. The few times I've sold, I won't leave feedback until the buyer does first. No one ever has left feedback for me as a seller, though (although all were happy with the sales, or at least made no complaints).

 

[horseshowmom]

As a seller, I leave feedback as soon as the item is paid for. Sometimes they leave feedback in return, and sometimes they don't.

As a buyer, I leave feedback once I've recieved the item and see that it is as described IF the seller has already left my feedback. I will not leave feedback first as a buyer, because I completed my end of the deal first. If I get a note asking me to leave feedback first, I advise them of my policy, and then it's up to them.

 

[Aalore]

I had never heard of vrane.com but I checked it out and its looks interesting. Also, I now wait for the buyer to leave feedback and then I do so. I also have a little card that I include in the packages that basically says please be sure to leave feedback when you item arrives, and to contact me if they have any problems or questions.

 

[kilee]

I leave feedback once it's received for the most part. I have so many people that didn't leave feedback, but never contacted me w/ a problem either. So, it just got to the point, I don't leave it as a seller unless it's been left. I also don't ask for feedback. Now, I also only go in like once a month and leave feedback. It's time consuming, and rather than do it here and there- I like to do it in one evening.

As a buyer I leave it as soon as I receive the item.

 

[Candleshoe]

As a buyer, I leave feedback once I've recieved the item and see that it is as described IF the seller has already left my feedback. I will not leave feedback first as a buyer, because I completed my end of the deal first. If I get a note asking me to leave feedback first, I advise them of my policy, and then it's up to them.

Exactly. I pay immediately upon completion of an auction. I've done my part. For the seller to 'blackmail' me on a feedback (feedback contingent upon my leaving some) is just plain rude.

I have left feed back for everyone except the 2 sellers who pulled this stunt.

As far as when I the buyer leave the feedback for the seller, it's when they have completed their part of the transaction: when I rec'v the item as described.

Luckily for me I've never had a problem with receiving goods, even with the people who didn't bother with the common courtesies of a business transaction.

 

[tlbwriter]

Exactly. I pay immediately upon completion of an auction. I've done my part. For the seller to 'blackmail' me on a feedback (feedback contingent upon my leaving some) is just plain rude.

It's not "blackmail." It's simply an awareness that there are buyers who pay quickly, but then give you problems after receiving the item. I know more than one seller who gave positive feedback after receiving payment and came to regret it when their buyers demanded refunds due to buyer's remorse or their own inability to read an item description. Since there is more to being a good buyer than simply paying quickly, I find waiting until the transaction is complete leads to more accurate and useful feedback for everyone.

 

[ceecee]

As a buyer, I leave it as soon as I receive the item.
As a seller, I leave it when I know the buyer has the item and is satisfied (when they leave feedback). I have had two charge backs from Paypal this month and one I lost $ on, the buyer left positive feedback so I know they got the item and then reported fraud on their account.

 

[WatchinCaptKangaroo]

As a buyer I leave feedback after I receive the item.

As a seller I send a note in the package stating that I consider the transaction complete when I know they are happy with the itema dn I'll leave feedback when the transaction is complete. I'll wait 3-4 weeks and leave pos feedback if I hadn't heard from them.

 

[tiffany123]

If I'm the seller, I leave feedback as soon as I receive payment. I also ship immediately and send the buyer an e-mail telling them that I have left feedback and have shipped their purchase If I'm the buyer, it's as soon as I receive the merchandise.

I just got "burned" by a seller who I paid within minutes of the end of the auction. She left me immediate + feedback with glowing comments about being a fast payer. However, she has yet to ship me the merchandise (purchased and paid for on Nov 14th) despite many e-mails saying the item was being shipped "today".

I finally left her negative feedback after trying to work with her. Have filed a complaint with pay-pal and have heard nothing from the seller or pay-pal in the past 10 days. I'm new to e-bay and not impressed. Doubt that I'll be buying or selling much in the future.

 

[DMRick]

As the eBay policy states, above, there are two ways of looking at this. It's not "blackmail" to make sure you are happy with your item first, before leaving feedback. And the perfect way to know you are happy, is if you leave a positive. Once you are happy, then the sale is complete. It's not about when part of the sale is complete, but all of it. As you say, you paid, your part is complete. But the sale isn't. And of course that's just my opinion and how I do it. That's what I'm comfortable with. And since we each are independent sellers on eBay, they allow us to leave it (or not leave it) when we are comfortable. I don't say that your blackmailing, by refusing to leave first as a buyer, and I don't see why anyone would say I am blackmailing by refusing to leave first as a seller. I never would say someone didn't have common curtesey, was rude, or it was a "stunt" to want to complete the entire transaction, just because they wanted to leave their feedback differently from how I prefer to leave mine. This started out so nicely by the OP just asking for an opinion, and then the name calling had to begin, just because someone didn't agree with anothers way of doing business.

Exactly. I pay immediately upon completion of an auction. I've done my part. For the seller to 'blackmail' me on a feedback (feedback contingent upon my leaving some) is just plain rude.

I have left feed back for everyone except the 2 sellers who pulled this stunt.

As far as when I the buyer leave the feedback for the seller, it's when they have completed their part of the transaction: when I rec'v the item as described.

Luckily for me I've never had a problem with receiving goods, even with the people who didn't bother with the common courtesies of a business transaction.

 

[disneychrista]

If I'm the seller I leave feedback as soon as the item is received by the buyer and they email me everything is acceptable....I do not require the buyer to leave me feedback first.

This is how I do/did it also.

I leave it when I recieve the item and everything is a-okay. If things are not great, I wait to see how the seller resolves any issue and then leave FB. In this case I note what the issue was and how the seller resolved it in the FB.

 

[C.Ann]

As a buyer, I leave feedback when I receive the item and I'm certain it's in the condition that was stated in the auction.. However, right now there are at least 2 sellers who will need to wait until after Christmas for their feedback because the items I purchased are gifts and I won't know if they're functional (DVD's & a battery operated game) until after the recipients open them and try them out..

As a seller, I leave feedback after the buyer has received the item and has indicated there are no issues that need to be resolved..

 

[Auggietina]

As a buyer, I leave feedback once I've recieved the item and see that it is as described IF the seller has already left my feedback. I will not leave feedback first as a buyer, because I completed my end of the deal first. If I get a note asking me to leave feedback first, I advise them of my policy, and then it's up to them.

 

[jgates]

my feedback is also left automatically by sparedollar when the buyer leaves feedback, so I don't need to worry about it.