Hi there ~ We were at AKL Concierge for 10 days ~ everything was excellent save these few things.
- one morning I saw parents and kids having breakfast in their jammies ~ just like it was their living room at home
- I saw a few people being turned away for not having shoes on ~ but this is a good thing!
- I heard a man yelling at a CM about not getting a PS for CRT for his large family (about 12 of them) he said that was the only reason he booked concierge and they "better" get it for him because he was spending a $%&#-load of money there
- The last couple of days was the labour day weekend and the lounge became extremely busy ~ but we would always find somewhere to sit and the food was still excellent & plentiful
- There was one unruly family with hellion twins ~ one twin threw a handfull of wooden stir sticks over the lounge railings into the lobby below, meanwhile, the other twin beat the TV with a plastic golf club because he did not like the movie

thankfully they left after 2 days. (there was also an unfortunate incident with a lucky ducks game
90% of the time ~ the guests, CM's, food and atmosphere were wonderful and the lounge was a excellent place to relax and enjoy.
>>^..^<<